[Cotlet](https://cotlet.dev/index.md) · [Integrations](https://cotlet.dev/integrations.md) · [How it works](https://cotlet.dev/how-it-works.md) · [Use cases](https://cotlet.dev/use-cases.md) · [Security](https://cotlet.dev/security.md) · [For developers](https://cotlet.dev/for-developers.md) · [For automation agencies](https://cotlet.dev/for-agencies.md) · [Blog](https://cotlet.dev/blog.md) · [API docs](https://cotlet.dev/docs.md) · [Help center](https://cotlet.dev/help.md) · [Changelog](https://cotlet.dev/changelog.md) · [Contact](https://cotlet.dev/contact.md) · [Pricing](https://cotlet.dev/pricing.md) · [Sign up](https://cotlet.dev/signup)

# Get call summary

> AI summary, customer mood, key topics and action items of one call. Inputs, cURL, Python and Node.js examples and an example response.

Source: https://cotlet.dev/docs/api/aircall/get_call_summary

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

AI summary, customer mood, key topics and action items of one call.

Aircall API: https://cotlet.dev/docs/api/aircall.md

`GET https://cotlet.dev/api/v1/aircall/calls/{call_id}/summary`

Access: read.

Returns what Aircall shows under the call: the call summary, customer mood, key topics and the action items, whether generated by AI or added by hand. Aircall shows these only to users with the AI Assist add-on. It generates them for a transcribed call longer than 1 minute with an Aircall user on it. For any other call the tool returns available: false and a reason instead of an error. Custom summaries are not part of this tool.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `call_id` | string | yes | Call ID from list_calls. |

## Request

**cURL**

```bash
curl https://cotlet.dev/api/v1/aircall/calls/1437758774/summary \
  -H "Authorization: Bearer $COTLET_API_KEY"
```

**Python**

```python
result = client.call("aircall", "get_call_summary", {"call_id":"1437758774"})
```

**Node.js**

```js
const result = await cotlet.call('aircall', 'get_call_summary', {"call_id":"1437758774"});
```

**CLI**

```bash
cotlet call aircall get_call_summary --data '{"call_id":"1437758774"}'
```

## Example response

```json
{
  "call_id": "1437758774",
  "available": true,
  "summary": "Luis asked why his October invoice shows two seats. Ana found a duplicate and promised a corrected invoice by Friday.",
  "customer_mood": "neutral",
  "key_topics": [
    "invoice",
    "duplicate seat"
  ],
  "action_items": [
    {
      "text": "Send corrected October invoice by Friday",
      "done": false
    }
  ]
}
```

Previous: [Get call](https://cotlet.dev/docs/api/aircall/get_call.md)
Next: [List conversations](https://cotlet.dev/docs/api/aircall/list_conversations.md)

---

Give your AI agents your signed-in browser.

**Product:** [Integrations](https://cotlet.dev/integrations.md) · [Use cases](https://cotlet.dev/use-cases.md) · [How it works](https://cotlet.dev/how-it-works.md) · [Pricing](https://cotlet.dev/pricing.md) · [Security](https://cotlet.dev/security.md)

**Resources:** [Blog](https://cotlet.dev/blog.md) · [API docs](https://cotlet.dev/docs.md) · [Help center](https://cotlet.dev/help.md) · [Changelog](https://cotlet.dev/changelog.md) · [GitHub](https://github.com/cotletdev/cotlet)

**Solutions:** [For developers](https://cotlet.dev/for-developers.md) · [For automation agencies](https://cotlet.dev/for-agencies.md)

**Company:** [About](https://cotlet.dev/about.md) · [AI info: company facts](https://cotlet.dev/ai-info.md) · [Contact](https://cotlet.dev/contact.md)

**Legal:** [Terms of service](https://cotlet.dev/terms) · [Privacy policy](https://cotlet.dev/privacy) · [Refund policy](https://cotlet.dev/refunds) · [Acceptable use](https://cotlet.dev/acceptable-use) · [Cookie policy](https://cotlet.dev/cookies) · [DPA](https://cotlet.dev/dpa) · [Subprocessors](https://cotlet.dev/subprocessors)

**Elsewhere:** [Status page](https://status.cotlet.dev) · [Cotlet on GitHub](https://github.com/cotletdev) · [Cotlet on X](https://x.com/cotletdev) · [Cotlet on LinkedIn](https://www.linkedin.com/company/cotletdev) · [Cotlet on Product Hunt](https://www.producthunt.com/products/cotlet) · [Cotlet on Crunchbase](https://www.crunchbase.com/organization/cotlet) · [Cotlet on SaaSHub](https://www.saashub.com/cotlet)

Cotlet.dev is built by Bart Krawczyk and Jake Slugocki, the founders of Take Group sp. z o.o., ul. Wincentego Janasa 4, 40-855 Katowice, Poland. KRS 0000871398, NIP 6342984273, VAT EU: PL6342984273. [About us](https://cotlet.dev/about.md)

Cotlet is an independent service. It is not affiliated with, endorsed by or sponsored by any of the products listed on this site. Product names are trademarks of their respective owners.
