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# Chatwoot API

> Every Chatwoot endpoint on Cotlet: inputs, JSON Schema, cURL, Python and Node.js examples and an example response for each call.

Source: https://cotlet.dev/docs/api/chatwoot

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

14 endpoints for Chatwoot, each at its own method and path, called with your API key. Open an endpoint for its inputs, examples and response.

- Base URL: `https://cotlet.dev/api/v1/chatwoot`
- Connects with: Your own Chatwoot agent login (administrator or agent). What your agent can do follows your role and inboxes. You sign in in your own browser and keep your SSO or 2-step verification.
- Integration page: https://cotlet.dev/integrations/chatwoot-api-mcp-server

## Read

Return data and change nothing in the account.

| Endpoint | Description |
|---|---|
| [`GET /conversations`](https://cotlet.dev/docs/api/chatwoot/list_conversations.md) | Conversations of your account with status, assignee, labels, priority and the last message. |
| [`GET /conversations/{conversation_id}`](https://cotlet.dev/docs/api/chatwoot/get_conversation.md) | One conversation with its contact, assignee, labels and every message, private notes included. |
| [`GET /contacts/search`](https://cotlet.dev/docs/api/chatwoot/search_contacts.md) | Find contacts by a search term, with their email, phone and number of conversations. |
| [`GET /inboxes`](https://cotlet.dev/docs/api/chatwoot/list_inboxes.md) | Inboxes of your account with their name and channel type. |
| [`GET /agents`](https://cotlet.dev/docs/api/chatwoot/list_agents.md) | Agents of your account with name, email, role and availability. |
| [`GET /teams`](https://cotlet.dev/docs/api/chatwoot/list_teams.md) | Teams of your account with their id and description. |
| [`GET /labels`](https://cotlet.dev/docs/api/chatwoot/list_labels.md) | Labels of your account with their description. |
| [`GET /canned-responses`](https://cotlet.dev/docs/api/chatwoot/list_canned_responses.md) | Canned responses of your account with short code and content. |

## Write

Change the account. Calls marked Confirm wait for the user to approve them.

| Endpoint | Description |
|---|---|
| [`POST /conversations/{conversation_id}/replies`](https://cotlet.dev/docs/api/chatwoot/send_reply.md) (Confirm) | Send a public reply to the customer in a conversation. |
| [`POST /conversations/{conversation_id}/private-notes`](https://cotlet.dev/docs/api/chatwoot/add_private_note.md) (Confirm) | Add a private note that only your team sees. |
| [`POST /conversations/{conversation_id}/assign`](https://cotlet.dev/docs/api/chatwoot/assign_conversation.md) | Assign a conversation to an agent or a team, or remove its assignee. |
| [`PUT /conversations/{conversation_id}/status`](https://cotlet.dev/docs/api/chatwoot/set_conversation_status.md) | Open, pend, resolve or snooze a conversation. |
| [`POST /conversations/{conversation_id}/labels`](https://cotlet.dev/docs/api/chatwoot/add_labels.md) | Add labels to a conversation and keep the ones it has. |
| [`PUT /conversations/{conversation_id}/priority`](https://cotlet.dev/docs/api/chatwoot/set_priority.md) | Set the priority of a conversation, or clear it. |

---

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Cotlet is an independent service. It is not affiliated with, endorsed by or sponsored by any of the products listed on this site. Product names are trademarks of their respective owners.

## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.