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# Merge conversations

> Merge one conversation into another. Inputs, cURL, Python and Node.js examples and an example response.

Source: https://cotlet.dev/docs/api/freescout/merge_conversations

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Merge one conversation into another.

FreeScout API: https://cotlet.dev/docs/api/freescout.md

`POST https://cotlet.dev/api/v1/freescout/merge-intos/{merge_into_id}/conversations/{conversation_id}/merge`

Access: write. Confirm: waits for the user's OK before it runs.

Uses the Merge action of FreeScout, which its REST API does not offer. conversation_id is merged into merge_into_id, and the response names the conversation that remains. Do it for two conversations of the same customer; merging customers is a different action. By default you confirm each call; you can switch that off for this tool.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `conversation_id` | integer | yes | The conversation to merge, from list_conversations. |
| `merge_into_id` | integer | yes | The conversation that stays. |

## Request

**cURL**

```bash
curl -X POST https://cotlet.dev/api/v1/freescout/merge-intos/4821/conversations/4833/merge \
  -H "Authorization: Bearer $COTLET_API_KEY"
```

**Python**

```python
result = client.call("freescout", "merge_conversations", {"conversation_id":4833,"merge_into_id":4821})
```

**Node.js**

```js
const result = await cotlet.call('freescout', 'merge_conversations', {"conversation_id":4833,"merge_into_id":4821});
```

**CLI**

```bash
cotlet call freescout merge_conversations --data '{"conversation_id":4833,"merge_into_id":4821}'
```

## Example response

```json
{
  "merged_conversation_id": 4833,
  "remaining_conversation_id": 4821,
  "url": "https://support.yourcompany.com/conversation/4821"
}
```

Previous: [Move conversation](https://cotlet.dev/docs/api/freescout/move_conversation.md)

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