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# List inboxes and agents

> Inboxes and Agents a Conversation can be assigned to. Inputs, cURL, Python and Node.js examples and an example response.

Source: https://cotlet.dev/docs/api/gladly/list_assignees

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Inboxes and Agents a Conversation can be assigned to.

Gladly API: https://cotlet.dev/docs/api/gladly.md

`GET https://cotlet.dev/api/v1/gladly/assignees`

Access: read.

Returns the names and IDs the Conversation Assignment menu offers: Inboxes and Agents. Use inbox_id and agent_id with assign_conversation, create_task and list_conversations. Disabled Inboxes are marked.

## Parameters

No parameters.

## Request

**cURL**

```bash
curl https://cotlet.dev/api/v1/gladly/assignees \
  -H "Authorization: Bearer $COTLET_API_KEY"
```

**Python**

```python
result = client.call("gladly", "list_assignees")
```

**Node.js**

```js
const result = await cotlet.call('gladly', 'list_assignees');
```

**CLI**

```bash
cotlet call gladly list_assignees
```

## Example response

```json
{
  "inboxes": [
    {
      "inbox_id": "vZgCEQlDR6aQz_0HeWZ9_Q",
      "name": "Email Inbox",
      "disabled": false
    },
    {
      "inbox_id": "E1nArq1uQAees_DogHB0MA",
      "name": "Orders",
      "disabled": false
    }
  ],
  "agents": [
    {
      "agent_id": "sHuXx-U3QqOmhvFusJGeBw",
      "name": "Priya Nair"
    }
  ]
}
```

Previous: [List topics](https://cotlet.dev/docs/api/gladly/list_topics.md)
Next: [Add note](https://cotlet.dev/docs/api/gladly/add_note.md)

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Cotlet is an independent service. It is not affiliated with, endorsed by or sponsored by any of the products listed on this site. Product names are trademarks of their respective owners.

## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.