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# List saved replies

> Saved replies of an inbox, with their names and text. Inputs, cURL, Python and Node.js examples and an example response.

Source: https://cotlet.dev/docs/api/help-scout/list_saved_replies

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Saved replies of an inbox, with their names and text.

Help Scout API: https://cotlet.dev/docs/api/help-scout.md

`GET https://cotlet.dev/api/v1/help-scout/saved-replies`

Access: read.

Returns the saved replies of one inbox, as the Saved Reply menu in the reply editor shows them. Saved replies belong to an inbox, so the same name can hold different text in another inbox. Pass the text to send_reply, edited if needed.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `inbox` | string | yes | Inbox name, e.g. 'Support'. |

## Request

**cURL**

```bash
curl "https://cotlet.dev/api/v1/help-scout/saved-replies?inbox=Support" \
  -H "Authorization: Bearer $COTLET_API_KEY"
```

**Python**

```python
result = client.call("help-scout", "list_saved_replies", {"inbox":"Support"})
```

**Node.js**

```js
const result = await cotlet.call('help-scout', 'list_saved_replies', {"inbox":"Support"});
```

**CLI**

```bash
cotlet call help-scout list_saved_replies --data '{"inbox":"Support"}'
```

## Example response

```json
{
  "inbox": "Support",
  "saved_replies": [
    {
      "name": "Password reset",
      "text": "Hi, you can reset your password from the sign-in page with Forgot password. The link arrives within a few minutes."
    },
    {
      "name": "Refund policy",
      "text": "Hi, we refund annual plans within 30 days of purchase. Reply with your invoice number and we will check."
    }
  ]
}
```

Previous: [List inboxes](https://cotlet.dev/docs/api/help-scout/list_inboxes.md)
Next: [List tags](https://cotlet.dev/docs/api/help-scout/list_tags.md)

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**Elsewhere:** [Status page](https://status.cotlet.dev) · [Cotlet on GitHub](https://github.com/cotletdev) · [Cotlet on X](https://x.com/cotletdev) · [Cotlet on LinkedIn](https://www.linkedin.com/company/cotletdev) · [Cotlet on Product Hunt](https://www.producthunt.com/products/cotlet) · [Cotlet on Crunchbase](https://www.crunchbase.com/organization/cotlet) · [Cotlet on SaaSHub](https://www.saashub.com/cotlet)

Cotlet is an independent service. It is not affiliated with, endorsed by or sponsored by any of the products listed on this site. Product names are trademarks of their respective owners.

## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.