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# Search tickets

> Tickets that match a search phrase, with optional category, status, technician or date filters. Inputs, cURL, Python and Node.js examples and an example response.

Source: https://cotlet.dev/docs/api/jitbit/search_tickets

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Tickets that match a search phrase, with optional category, status, technician or date filters.

Jitbit API: https://cotlet.dev/docs/api/jitbit.md

`GET https://cotlet.dev/api/v1/jitbit/tickets/search`

Access: read.

Searches the tickets you may see for a phrase and returns the matches with status, priority, category, submitter and assigned technician, without comments. Narrow the search with a category, a status, a technician or a creation date range. Use get_ticket for the full thread.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `query` | string | yes | Words to find in the ticket subject and body. |
| `category_id` | integer | no | Category ID from list_categories. |
| `status` | string | no | Status name. |
| `technician_id` | integer | no | Only tickets assigned to this technician, from list_technicians. |
| `created_after` | string | no | ISO date. Only tickets created after it. |
| `created_before` | string | no | ISO date. Only tickets created before it. |
| `limit` | integer | no | How many to return. Default: 25. |

## Request

**cURL**

```bash
curl "https://cotlet.dev/api/v1/jitbit/tickets/search?query=query" \
  -H "Authorization: Bearer $COTLET_API_KEY"
```

**Python**

```python
result = client.call("jitbit", "search_tickets", {"query":"query"})
```

**Node.js**

```js
const result = await cotlet.call('jitbit', 'search_tickets', {"query":"query"});
```

**CLI**

```bash
cotlet call jitbit search_tickets --data '{"query":"query"}'
```

## Example response

```json
{
  "tickets": [
    {
      "ticket_id": 5104,
      "subject": "Still cannot log in",
      "status": "New",
      "priority": "Normal",
      "category": "Technical support",
      "submitter": "Maya Brandt",
      "assigned_to": null,
      "created_at": "2026-10-22T08:05:00Z"
    }
  ]
}
```

Previous: [List tickets](https://cotlet.dev/docs/api/jitbit/list_tickets.md)
Next: [Get ticket](https://cotlet.dev/docs/api/jitbit/get_ticket.md)

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Cotlet is an independent service. It is not affiliated with, endorsed by or sponsored by any of the products listed on this site. Product names are trademarks of their respective owners.

## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.