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# Reply to a review

> Reply to a review publicly, by private email, or as an internal note. Inputs, cURL, Python and Node.js examples and an example response.

Source: https://cotlet.dev/docs/api/okendo/reply_to_review

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Reply to a review publicly, by private email, or as an internal note.

Okendo API: https://cotlet.dev/docs/api/okendo.md

`POST https://cotlet.dev/api/v1/okendo/reviews/{review_id}/replies`

Access: write. Confirm: waits for the user's OK before it runs.

Saves a reply in the reply editor with its two checkboxes. visible_to_shoppers puts the reply on your storefront and in the admin. email_reviewer emails a copy to the customer, and alone it makes the reply private. With both off the reply stays in the admin as an internal note, marked with a padlock. The tool cannot edit or delete a reply. By default you confirm each call; you can switch that off for this tool.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `review_id` | string | yes | review_id from list_reviews. |
| `body` | string | yes | The reply text. |
| `visible_to_shoppers` | boolean | no | Show the reply on your storefront. Default: false. |
| `email_reviewer` | boolean | no | Email a copy to the reviewer. Default: false. |

## Request

**cURL**

```bash
curl -X POST https://cotlet.dev/api/v1/okendo/reviews/rev_4a91c7/replies \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"body":"Thank you, Lena! Glad the tote fits so well. Tip: it runs true to size in the larger bag too.","visible_to_shoppers":true,"email_reviewer":true}'
```

**Python**

```python
result = client.call("okendo", "reply_to_review", {"review_id":"rev_4a91c7","body":"Thank you, Lena! Glad the tote fits so well. Tip: it runs True to size in the larger bag too.","visible_to_shoppers":True,"email_reviewer":True})
```

**Node.js**

```js
const result = await cotlet.call('okendo', 'reply_to_review', {"review_id":"rev_4a91c7","body":"Thank you, Lena! Glad the tote fits so well. Tip: it runs true to size in the larger bag too.","visible_to_shoppers":true,"email_reviewer":true});
```

**CLI**

```bash
cotlet call okendo reply_to_review --data '{"review_id":"rev_4a91c7","body":"Thank you, Lena! Glad the tote fits so well. Tip: it runs true to size in the larger bag too.","visible_to_shoppers":true,"email_reviewer":true}'
```

## Example response

```json
{
  "review_id": "rev_7d20e3",
  "reply_saved": true,
  "visible_to_shoppers": false,
  "email_reviewer": true
}
```

Previous: [Reject a review](https://cotlet.dev/docs/api/okendo/reject_review.md)
Next: [Answer a question](https://cotlet.dev/docs/api/okendo/answer_question.md)

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