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# Assign conversation

> Assign a conversation to one or more teammates. Inputs, cURL, Python and Node.js examples and an example response.

Source: https://cotlet.dev/docs/api/podium/assign_conversation

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Assign a conversation to one or more teammates.

Podium API: https://cotlet.dev/docs/api/podium.md

`POST https://cotlet.dev/api/v1/podium/conversations/{conversation_id}/assign`

Access: write.

Sets the assignee of a conversation, as the + Assign icon does in the Inbox. Pass one name, or several to assign more than one teammate. The names are the ones the assign dropdown lists for your account. It reaches no customer and one more call changes the assignment again, so it does not wait for your OK.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `conversation_id` | string | yes | Conversation ID from list_conversations. |
| `users` | array | yes | Teammate names as the assign dropdown shows them, for example ['Dana Reyes']. |

## Request

**cURL**

```bash
curl -X POST https://cotlet.dev/api/v1/podium/conversations/conv_91d3/assign \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"users":["Sam Ortiz"]}'
```

**Python**

```python
result = client.call("podium", "assign_conversation", {"conversation_id":"conv_91d3","users":["Sam Ortiz"]})
```

**Node.js**

```js
const result = await cotlet.call('podium', 'assign_conversation', {"conversation_id":"conv_91d3","users":["Sam Ortiz"]});
```

**CLI**

```bash
cotlet call podium assign_conversation --data '{"conversation_id":"conv_91d3","users":["Sam Ortiz"]}'
```

## Example response

```json
{
  "conversation_id": "conv_91d3",
  "assigned_to": [
    "Dana Reyes"
  ],
  "status": "assigned"
}
```

Previous: [Send message](https://cotlet.dev/docs/api/podium/send_message.md)
Next: [Send review invite](https://cotlet.dev/docs/api/podium/send_review_invite.md)

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