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# List case updates

> Read the Case Updates thread of one case. Inputs, cURL, Python and Node.js examples and an example response.

Source: https://cotlet.dev/docs/api/suitecrm/list_case_updates

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Read the Case Updates thread of one case.

SuiteCRM API: https://cotlet.dev/docs/api/suitecrm.md

`GET https://cotlet.dev/api/v1/suitecrm/case-updates`

Access: read.

Returns the thread in chronological order with the author, whether it is a user or a contact, the text and whether it is internal. Internal updates are included, because you can see them in SuiteCRM.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `case_id` | string | yes | Case ID from list_records. |
| `cursor` | string | no | Next page cursor from the previous call. |

## Request

**cURL**

```bash
curl "https://cotlet.dev/api/v1/suitecrm/case-updates?case_id=case_8c41d2" \
  -H "Authorization: Bearer $COTLET_API_KEY"
```

**Python**

```python
result = client.call("suitecrm", "list_case_updates", {"case_id":"case_8c41d2"})
```

**Node.js**

```js
const result = await cotlet.call('suitecrm', 'list_case_updates', {"case_id":"case_8c41d2"});
```

**CLI**

```bash
cotlet call suitecrm list_case_updates --data '{"case_id":"case_8c41d2"}'
```

## Example response

```json
{
  "case_id": "2b7e9c14-5a30-d8f6-41e2-9c0a7b3d5e18",
  "updates": [
    {
      "author": "Maria Silva",
      "author_type": "contact",
      "internal": false,
      "text": "The app still shows the old plan after the upgrade.",
      "created_at": "2026-10-22T21:14:00"
    },
    {
      "author": "Maya Chen",
      "author_type": "user",
      "internal": true,
      "text": "Checked billing, plan is correct, cache issue.",
      "created_at": "2026-10-23T08:02:00"
    }
  ],
  "next_cursor": null
}
```

Previous: [List related records](https://cotlet.dev/docs/api/suitecrm/list_related.md)
Next: [Create a lead](https://cotlet.dev/docs/api/suitecrm/create_lead.md)

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