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# Get conversation

> One conversation with its contact, labels, assignee and every message, internal notes included. Inputs, cURL, Python and Node.js examples and an example response.

Source: https://cotlet.dev/docs/api/trengo/get_conversation

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

One conversation with its contact, labels, assignee and every message, internal notes included.

Trengo API: https://cotlet.dev/docs/api/trengo.md

`GET https://cotlet.dev/api/v1/trengo/conversations/{conversation_id}`

Access: read.

Returns the messages oldest first, each marked from customer, team or note, with the author, the text and the time. Internal notes are included so the agent sees what colleagues wrote. Attachments are not returned. Email bodies come back as plain text.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `conversation_id` | integer | yes | Conversation ID from list_conversations or search_conversations. |

## Request

**cURL**

```bash
curl https://cotlet.dev/api/v1/trengo/conversations/1 \
  -H "Authorization: Bearer $COTLET_API_KEY"
```

**Python**

```python
result = client.call("trengo", "get_conversation", {"conversation_id":1})
```

**Node.js**

```js
const result = await cotlet.call('trengo', 'get_conversation', {"conversation_id":1});
```

**CLI**

```bash
cotlet call trengo get_conversation --data '{"conversation_id":1}'
```

## Example response

```json
{
  "conversation_id": 5120344,
  "subject": "Invoice shows the wrong VAT number",
  "contact": {
    "name": "Lena Vos",
    "email": "lena@example.com"
  },
  "channel": "Email",
  "labels": [],
  "assigned_to": null,
  "reminder_at": null,
  "messages": [
    {
      "message_id": 93410001,
      "from": "customer",
      "author": "Lena Vos",
      "body": "Hi, the invoice for order 4471 has the old VAT number on it. Can you send a corrected one?",
      "at": "2026-10-20T06:52:00Z"
    }
  ]
}
```

Previous: [Search conversations](https://cotlet.dev/docs/api/trengo/search_conversations.md)
Next: [List labels](https://cotlet.dev/docs/api/trengo/list_labels.md)

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Cotlet is an independent service. It is not affiliated with, endorsed by or sponsored by any of the products listed on this site. Product names are trademarks of their respective owners.

## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.