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# List enquiries

> Holding Area enquiries with source, message, property asked about and the duplicate Vault suggests. Inputs, cURL, Python and Node.js examples and an example response.

Source: https://cotlet.dev/docs/api/vaultre/list_enquiries

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Holding Area enquiries with source, message, property asked about and the duplicate Vault suggests.

VaultRE API: https://cotlet.dev/docs/api/vaultre.md

`GET https://cotlet.dev/api/v1/vaultre/enquiries`

Access: read.

Returns the enquiries Vault holds from portals, your office website and QR check-ins, filtered like the Holding Area screen. status picks Awaiting review, Processed or Ignored. possible_duplicate is the contact Vault preselects as a match, with what it matched on. Pass enquiry_id to process_enquiry or ignore_enquiry.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `status` | enum | no | awaiting_review (default), processed or ignored. |
| `department` | enum | no | sales or leasing. Default: both. |
| `since` | date | no | Only enquiries received on or after this date. |
| `source` | string | no | Where the enquiry came from, e.g. 'realestate.com.au'. |
| `agent` | string | no | Agent email. |
| `property_id` | string | no | Only enquiries about this property. |
| `limit` | integer | no | Maximum enquiries to return. |
| `cursor` | string | no | Next page cursor from the previous call. |

## Request

**cURL**

```bash
curl https://cotlet.dev/api/v1/vaultre/enquiries \
  -H "Authorization: Bearer $COTLET_API_KEY"
```

**Python**

```python
result = client.call("vaultre", "list_enquiries")
```

**Node.js**

```js
const result = await cotlet.call('vaultre', 'list_enquiries');
```

**CLI**

```bash
cotlet call vaultre list_enquiries
```

## Example response

```json
{
  "enquiries": [
    {
      "enquiry_id": "enq_80412",
      "status": "awaiting_review",
      "received_at": "2026-10-22T09:12:00+11:00",
      "source": "realestate.com.au",
      "department": "sales",
      "name": "Priya Nair",
      "email": "priya.nair@example.com",
      "mobile": "0400 000 123",
      "message": "Hi, is the open home on Saturday still on?",
      "property": "14 Wattle Street, Marrickville NSW 2204",
      "possible_duplicate": {
        "contact_id": "51377",
        "name": "Priya Nair",
        "matched_on": "email"
      }
    }
  ],
  "next_cursor": null
}
```

Next: [Search contacts](https://cotlet.dev/docs/api/vaultre/search_contacts.md)

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## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.