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# Answer a question

> Answer a customer question, public under the question or private by email. Pro, Premium and Enterprise plans. Inputs, cURL, Python and Node.js examples and an example response.

Source: https://cotlet.dev/docs/api/yotpo/answer_question

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Answer a customer question, public under the question or private by email. Pro, Premium and Enterprise plans.

Yotpo API: https://cotlet.dev/docs/api/yotpo.md

`POST https://cotlet.dev/api/v1/yotpo/questions/{question_id}/replies`

Access: write. Confirm: waits for the user's OK before it runs.

A public answer is published on your store under the question. A private answer is emailed to the shopper who asked. By default you confirm each call; you can switch that off for this tool.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `question_id` | string | yes | Question ID from list_questions. |
| `body` | string | yes | Answer text. |
| `visibility` | enum | no | public (default) or private. |

## Request

**cURL**

```bash
curl -X POST https://cotlet.dev/api/v1/yotpo/questions/question_8c41d2/replies \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"body":"body"}'
```

**Python**

```python
result = client.call("yotpo", "answer_question", {"question_id":"question_8c41d2","body":"body"})
```

**Node.js**

```js
const result = await cotlet.call('yotpo', 'answer_question', {"question_id":"question_8c41d2","body":"body"});
```

**CLI**

```bash
cotlet call yotpo answer_question --data '{"question_id":"question_8c41d2","body":"body"}'
```

## Example response

```json
{
  "question_id": "88120437",
  "visibility": "public",
  "status": "answered",
  "posted_at": "2026-10-23T08:25:00Z"
}
```

Previous: [Reply to a review](https://cotlet.dev/docs/api/yotpo/reply_to_review.md)
Next: [Re-send a review request](https://cotlet.dev/docs/api/yotpo/resend_review_request.md)

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Cotlet.dev is built by Bart Krawczyk and Jake Slugocki, the founders of Take Group sp. z o.o., ul. Wincentego Janasa 4, 40-855 Katowice, Poland. KRS 0000871398, NIP 6342984273, VAT EU: PL6342984273. [About us](https://cotlet.dev/about.md)

Cotlet is an independent service. It is not affiliated with, endorsed by or sponsored by any of the products listed on this site. Product names are trademarks of their respective owners.
