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# Get conversation

> The calls and SMS messages of one conversation, oldest first. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/aircall/get_conversation

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

The calls and SMS messages of one conversation, oldest first.

Aircall MCP tools: https://cotlet.dev/docs/mcp/aircall.md

MCP tool: `aircall_read → get_conversation`

Access: read.

Reads one conversation thread: every call bubble with its direction and outcome, and every SMS with its text, sender and time. Voicemails appear as call items. Use it before send_message so your agent sees what was already said.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `conversation_id` | string | yes | Conversation ID from list_conversations. |

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "aircall_read",
    "arguments": {
      "operation": "get_conversation",
      "arguments": {
        "conversation_id": "conversation_8c41d2"
      }
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "conversation_id": "conv_5521",
    "contact": {
      "name": "Priya Raman",
      "number": "+14155550142"
    },
    "items": [
      {
        "type": "call",
        "call_id": "1437759201",
        "direction": "inbound",
        "status": "missed",
        "at": "2026-10-22T16:41:08Z"
      }
    ]
  },
  "isError": false
}
```

Previous: [List conversations](https://cotlet.dev/docs/mcp/aircall/list_conversations.md)
Next: [Search contacts](https://cotlet.dev/docs/mcp/aircall/search_contacts.md)

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