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# List canned responses

> Canned responses of your account with short code and content. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/chatwoot/list_canned_responses

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Canned responses of your account with short code and content.

Chatwoot MCP tools: https://cotlet.dev/docs/mcp/chatwoot.md

MCP tool: `chatwoot_read → list_canned_responses`

Access: read.

Returns every canned response with its short_code and content. Variables such as {{contact.first_name}} stay in the content as written, and the agent fills them in before send_reply. Canned responses are shared by all agents of the account.

## Parameters

No parameters.

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "chatwoot_read",
    "arguments": {
      "operation": "list_canned_responses",
      "arguments": {}
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "canned_responses": [
      {
        "short_code": "reset-password",
        "content": "Hi {{contact.first_name}}, you can reset your password from the sign-in page: choose Forgot your password and follow the link in the email."
      },
      {
        "short_code": "refund-policy",
        "content": "Hi {{contact.first_name}}, refunds are handled by our billing team within a few business days."
      }
    ]
  },
  "isError": false
}
```

Previous: [List labels](https://cotlet.dev/docs/mcp/chatwoot/list_labels.md)
Next: [Send reply](https://cotlet.dev/docs/mcp/chatwoot/send_reply.md)

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## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.