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# List conversations

> Conversations of your account with status, assignee, labels, priority and the last message. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/chatwoot/list_conversations

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Conversations of your account with status, assignee, labels, priority and the last message.

Chatwoot MCP tools: https://cotlet.dev/docs/mcp/chatwoot.md

MCP tool: `chatwoot_read → list_conversations`

Access: read.

Returns one page of conversations, most recent activity first, with status, priority, inbox, channel, contact, assignee, labels, unread_count, last_message and last_activity_at. status picks the Chatwoot state: open, pending, resolved, snoozed or all. assignee is me, unassigned, assigned or all. query matches the text of messages. Pass page back for the next one and stop when has_more is false.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `status` | string | no | open, pending, resolved, snoozed or all. Default: open. |
| `assignee` | string | no | me, unassigned, assigned or all. Default: all. |
| `inbox_id` | integer | no | inbox_id from list_inboxes. |
| `label` | string | no | Label name from list_labels. |
| `contact_id` | integer | no | contact_id from search_contacts, for the conversations of one contact. |
| `query` | string | no | Text to find in the messages. |
| `page` | integer | no | Page number, from 1. Default: 1. |

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "chatwoot_read",
    "arguments": {
      "operation": "list_conversations",
      "arguments": {}
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "conversations": [
      {
        "conversation_id": 1842,
        "status": "open",
        "priority": null,
        "inbox": "Support email",
        "channel": "email",
        "contact": {
          "contact_id": 311,
          "name": "Dana Whitfield"
        },
        "assignee": null,
        "labels": [],
        "unread_count": 2,
        "last_message": {
          "sender": "contact",
          "content": "I was charged twice for October. Can you refund one payment?",
          "created_at": "2026-10-22T06:41:00Z"
        },
        "last_activity_at": "2026-10-22T06:41:00Z"
      },
      {
        "conversation_id": 1851,
        "status": "open",
        "priority": null,
        "inbox": "Website chat",
        "channel": "web_widget",
        "contact": {
          "contact_id": 327,
          "name": "Priya Nair"
        },
        "assignee": null,
        "labels": [],
        "unread_count": 1,
        "last_message": {
          "sender": "contact",
          "content": "I cannot find where to reset my password.",
          "created_at": "2026-10-22T07:12:00Z"
        },
        "last_activity_at": "2026-10-22T07:12:00Z"
      }
    ],
    "page": 1,
    "has_more": false
  },
  "isError": false
}
```

Next: [Get conversation](https://cotlet.dev/docs/mcp/chatwoot/get_conversation.md)

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## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.