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# List labels

> Labels of your account with their description. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/chatwoot/list_labels

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Labels of your account with their description.

Chatwoot MCP tools: https://cotlet.dev/docs/mcp/chatwoot.md

MCP tool: `chatwoot_read → list_labels`

Access: read.

Returns every label with its title and description. Labels are account-specific and are created in Settings > Labels, so add_labels uses only names from this list. Label names hold letters, numbers, hyphens and underscores.

## Parameters

No parameters.

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "chatwoot_read",
    "arguments": {
      "operation": "list_labels",
      "arguments": {}
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "labels": [
      {
        "title": "billing",
        "description": "Payment and invoice questions"
      },
      {
        "title": "refund",
        "description": "Customer asks for money back"
      },
      {
        "title": "bug",
        "description": "Something does not work"
      }
    ]
  },
  "isError": false
}
```

Previous: [List teams](https://cotlet.dev/docs/mcp/chatwoot/list_teams.md)
Next: [List canned responses](https://cotlet.dev/docs/mcp/chatwoot/list_canned_responses.md)

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## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.