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# List assignable users

> The people you can assign conversations to in one mailbox. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/freescout/list_users

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

The people you can assign conversations to in one mailbox.

FreeScout MCP tools: https://cotlet.dev/docs/mcp/freescout.md

MCP tool: `freescout_read → list_users`

Access: read.

Returns the names in the Assignee dropdown of the mailbox, with their user_id. A mailbox can hide admins from that list with its "Hide from Assign list" permission, so a hidden admin is not returned. Use user_id with assign_conversation.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `mailbox_id` | integer | yes | Mailbox ID from list_mailboxes. It is the number at the end of the mailbox settings address. |

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "freescout_read",
    "arguments": {
      "operation": "list_users",
      "arguments": {
        "mailbox_id": 1
      }
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "users": [
      {
        "user_id": 2,
        "name": "Maya Brown"
      },
      {
        "user_id": 3,
        "name": "Sam Okafor"
      }
    ]
  },
  "isError": false
}
```

Previous: [List mailboxes](https://cotlet.dev/docs/mcp/freescout/list_mailboxes.md)
Next: [List conversations](https://cotlet.dev/docs/mcp/freescout/list_conversations.md)

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