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# Move conversation

> Move a conversation to another mailbox. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/freescout/move_conversation

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Move a conversation to another mailbox.

FreeScout MCP tools: https://cotlet.dev/docs/mcp/freescout.md

MCP tool: `freescout_write → move_conversation`

Access: write. Confirm: waits for the user's OK before it runs.

Moves the conversation with the Move action. In FreeScout the original message can no longer be shown after a move, and a Workflows rule does not run on a moved conversation unless it has the condition for conversations moved from another mailbox. By default you confirm each call; you can switch that off for this tool.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `conversation_id` | integer | yes | Conversation ID from list_conversations or get_conversation. It is not the #number shown in the list. |
| `mailbox_id` | integer | yes | ID of the target mailbox from list_mailboxes. |

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "freescout_write",
    "arguments": {
      "operation": "move_conversation",
      "arguments": {
        "conversation_id": 1,
        "mailbox_id": 1
      }
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "conversation_id": 4862,
    "mailbox_id": 2,
    "moved_from": 1
  },
  "isError": false
}
```

Previous: [Assign conversation](https://cotlet.dev/docs/mcp/freescout/assign_conversation.md)
Next: [Merge conversations](https://cotlet.dev/docs/mcp/freescout/merge_conversations.md)

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