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# Freshsales MCP tools

> The Freshsales MCP tools on the Cotlet server: every operation with its input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/freshsales

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Freshsales has 11 operations on the Cotlet MCP server, in freshsales_read and freshsales_write. Your agent picks one in `operation`; the tool carries each operation's input schema. Open an operation for its schema and an example call.

- MCP server: `https://cotlet.dev/mcp/v1`
- MCP tools: `freshsales_read`, `freshsales_write`
- Connects with: Your own Freshsales account (any user for deals, contacts, tasks and notes; admins set pipelines, staling age and Lost reasons)
- Integration page: https://cotlet.dev/integrations/freshsales-api-mcp-server

## Read

Return data and change nothing in the account.

| Operation | Description |
|---|---|
| [`list_deals`](https://cotlet.dev/docs/mcp/freshsales/list_deals.md) | Deals from a Freshsales view, filtered by pipeline, stage or owner. |
| [`get_deal`](https://cotlet.dev/docs/mcp/freshsales/get_deal.md) | One deal with its age, last activity, account and contacts. |
| [`list_rotten_deals`](https://cotlet.dev/docs/mcp/freshsales/list_rotten_deals.md) | Deals that are past the staling age of their pipeline. |
| [`list_pipelines`](https://cotlet.dev/docs/mcp/freshsales/list_pipelines.md) | Pipelines with their stages in order, and the Lost reasons. |
| [`list_contacts`](https://cotlet.dev/docs/mcp/freshsales/list_contacts.md) | Contacts from a Freshsales view such as Never Contacted. |
| [`get_contact`](https://cotlet.dev/docs/mcp/freshsales/get_contact.md) | One contact with its account, open deals and latest notes. |
| [`list_tasks`](https://cotlet.dev/docs/mcp/freshsales/list_tasks.md) | Your Freshsales tasks, filtered by status and by the deal or contact they belong to. |

## Write

Change the account. Calls marked Confirm wait for the user to approve them.

| Operation | Description |
|---|---|
| [`create_task`](https://cotlet.dev/docs/mcp/freshsales/create_task.md) (Confirm) | Create a task on a contact, account or deal. |
| [`complete_task`](https://cotlet.dev/docs/mcp/freshsales/complete_task.md) | Mark a task completed, or open it again. |
| [`add_note`](https://cotlet.dev/docs/mcp/freshsales/add_note.md) (Confirm) | Add a note to a contact, account or deal. |
| [`update_deal_stage`](https://cotlet.dev/docs/mcp/freshsales/update_deal_stage.md) (Confirm) | Move a deal to another stage, including Won or Lost. |

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## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.