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# LiveChat (Text) MCP tools

> The LiveChat (Text) MCP tools on the Cotlet server: every operation with its input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/livechat

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

LiveChat (Text) has 12 operations on the Cotlet MCP server, in livechat_read and livechat_write. Your agent picks one in `operation`; the tool carries each operation's input schema. Open an operation for its schema and an example call.

- MCP server: `https://cotlet.dev/mcp/v1`
- MCP tools: `livechat_read`, `livechat_write`
- Connects with: Your own LiveChat agent login (agent, admin or owner). What your agent can do follows your role. You sign in in your own browser and keep your SSO or 2-step verification.
- Integration page: https://cotlet.dev/integrations/livechat-api-mcp-server

## Read

Return data and change nothing in the account.

| Operation | Description |
|---|---|
| [`list_chats`](https://cotlet.dev/docs/mcp/livechat/list_chats.md) | Chats in My chats, Queued chats, Unassigned chats or Supervised chats, with customer, channel and last message. |
| [`get_chat`](https://cotlet.dev/docs/mcp/livechat/get_chat.md) | Full transcript of one chat with every message, private note and tag. |
| [`list_archived_chats`](https://cotlet.dev/docs/mcp/livechat/list_archived_chats.md) | Archived chats, newest first, filtered by tag, agent, group, date or search text. |
| [`list_tags`](https://cotlet.dev/docs/mcp/livechat/list_tags.md) | Tags your role can see, with the group each one is limited to. |
| [`list_canned_responses`](https://cotlet.dev/docs/mcp/livechat/list_canned_responses.md) | Shared and private canned responses with text, shortcuts, group and tags. |
| [`list_agents`](https://cotlet.dev/docs/mcp/livechat/list_agents.md) | Agents and groups a chat can be transferred to, with their current availability. |

## Write

Change the account. Calls marked Confirm wait for the user to approve them.

| Operation | Description |
|---|---|
| [`send_message`](https://cotlet.dev/docs/mcp/livechat/send_message.md) (Confirm) | Reply to the customer in a chat, as you. |
| [`send_private_note`](https://cotlet.dev/docs/mcp/livechat/send_private_note.md) (Confirm) | Add a message to a chat that only agents see. |
| [`tag_chat`](https://cotlet.dev/docs/mcp/livechat/tag_chat.md) | Add tags to a chat, or remove them. |
| [`transfer_chat`](https://cotlet.dev/docs/mcp/livechat/transfer_chat.md) (Confirm) | Move a chat to another agent or to a group. |
| [`archive_chat`](https://cotlet.dev/docs/mcp/livechat/archive_chat.md) (Confirm) | Stop an active chat and move it to Archives. |
| [`save_canned_response`](https://cotlet.dev/docs/mcp/livechat/save_canned_response.md) (Confirm) | Create a canned response, or change one by its ID. |

---

Give your AI agents your signed-in browser.

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Cotlet is an independent service. It is not affiliated with, endorsed by or sponsored by any of the products listed on this site. Product names are trademarks of their respective owners.

## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.