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# List chats

> Chats in My chats, Queued chats, Unassigned chats or Supervised chats, with customer, channel and last message. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/livechat/list_chats

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Chats in My chats, Queued chats, Unassigned chats or Supervised chats, with customer, channel and last message.

LiveChat (Text) MCP tools: https://cotlet.dev/docs/mcp/livechat.md

MCP tool: `livechat_read → list_chats`

Access: read.

Lists the chats in one of the lists you see in the Chats section: my, queued, unassigned or supervised. Each item has the customer, the channel, the last message and whether the chat is active or inactive. Pass next_cursor back as cursor for the next page.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `list` | enum | no | my, queued, unassigned or supervised. Default: my. |
| `limit` | integer | no | Number of chats per page. Default: 20. |
| `cursor` | string | no | Next page cursor from the previous call. |

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "livechat_read",
    "arguments": {
      "operation": "list_chats",
      "arguments": {}
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "chats": [
      {
        "chat_id": "PJ0MRSHTDG",
        "list": "unassigned",
        "customer": {
          "name": "Lena Ortiz",
          "email": "lena@example.com"
        },
        "channel": "WhatsApp",
        "active": true,
        "last_message": {
          "from": "customer",
          "text": "Hi, I was charged twice in October.",
          "sent_at": "2026-10-17T05:42:00Z"
        }
      }
    ],
    "next_cursor": null
  },
  "isError": false
}
```

Next: [Get chat](https://cotlet.dev/docs/mcp/livechat/get_chat.md)

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## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.