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# Send private note

> Add a message to a chat that only agents see. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/livechat/send_private_note

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Add a message to a chat that only agents see.

LiveChat (Text) MCP tools: https://cotlet.dev/docs/mcp/livechat.md

MCP tool: `livechat_write → send_private_note`

Access: write. Confirm: waits for the user's OK before it runs.

Adds a private message to a chat. Other agents on the chat see it and the customer does not. Private notes belong to the Business and Enterprise plans. A sent note stays in the chat. By default you confirm each call; you can switch that off for this tool.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `chat_id` | string | yes | Chat ID from list_chats or list_archived_chats. |
| `body` | string | yes | Note text. |

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "livechat_write",
    "arguments": {
      "operation": "send_private_note",
      "arguments": {
        "chat_id": "chat_8c41d2",
        "body": "body"
      }
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "chat_id": "PJ0MRSHTDG",
    "event_id": "ev_5531",
    "status": "sent",
    "visibility": "agents"
  },
  "isError": false
}
```

Previous: [Send message](https://cotlet.dev/docs/mcp/livechat/send_message.md)
Next: [Tag chat](https://cotlet.dev/docs/mcp/livechat/tag_chat.md)

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## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.