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# Send message

> Send a text or email from Podium, in an existing conversation or to a phone number or email. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/podium/send_message

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Send a text or email from Podium, in an existing conversation or to a phone number or email.

Podium MCP tools: https://cotlet.dev/docs/mcp/podium.md

MCP tool: `podium_write → send_message`

Access: write. Confirm: waits for the user's OK before it runs.

Sends a message under your Podium login. Pass conversation_id to answer in a thread, which uses the channel of that thread, or to to start one with a phone number or an email address. close_after_send closes the conversation after sending, like Send & Close in the Inbox. The message reaches a customer and cannot be unsent. By default you confirm each call; you can switch that off for this tool.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `location` | string | no | Location ID from list_locations. Needed when your account has more than one location. |
| `conversation_id` | string | no | Conversation to answer. Use this or to. |
| `to` | string | no | Phone number or email address for a new conversation. Use this or conversation_id. |
| `body` | string | yes | Message text. |
| `close_after_send` | boolean | no | Close the conversation after sending. Default: false. |

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "podium_write",
    "arguments": {
      "operation": "send_message",
      "arguments": {
        "body": "body"
      }
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "message_id": "msg_7a03",
    "conversation_id": "conv_91d3",
    "channel": "text",
    "status": "sent"
  },
  "isError": false
}
```

Previous: [Get bulk message usage](https://cotlet.dev/docs/mcp/podium/get_bulk_message_usage.md)
Next: [Assign conversation](https://cotlet.dev/docs/mcp/podium/assign_conversation.md)

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