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# List conversations

> Live chat conversations in the Tidio Inbox, in the order the Inbox shows them. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/tidio/list_conversations

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Live chat conversations in the Tidio Inbox, in the order the Inbox shows them.

Tidio MCP tools: https://cotlet.dev/docs/mcp/tidio.md

MCP tool: `tidio_read → list_conversations`

Access: read.

Returns the live chat conversations of your account with the contact, the assigned operator and the last message. Filter by contact email to find one customer. Pages hold up to 50 conversations; pass next_cursor back as cursor for the next page. Reading does not mark anything as seen for the customer.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `contact_email` | string | no | Only conversations of the contact with this email. |
| `limit` | integer | no | 1 to 50. Default: 25. |
| `cursor` | string | no | Next page cursor from the previous call. |

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "tidio_read",
    "arguments": {
      "operation": "list_conversations",
      "arguments": {}
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "conversations": [
      {
        "conversation_id": "cv_5a21",
        "contact_id": "c4d9e1a2-77b0-4e0f-9a31-5b2c8e6f0d13",
        "contact_name": "Mark Dole",
        "assigned_operator": "Dana Reyes",
        "last_message": "Does the blue one come in size L?",
        "last_message_from": "contact",
        "last_message_at": "2026-10-16T14:02:00Z"
      }
    ],
    "next_cursor": null
  },
  "isError": false
}
```

Next: [Get conversation](https://cotlet.dev/docs/mcp/tidio/get_conversation.md)

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## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.