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# Set reminder

> Sets or clears the reminder that reopens a conversation in your inbox. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/trengo/set_reminder

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Sets or clears the reminder that reopens a conversation in your inbox.

Trengo MCP tools: https://cotlet.dev/docs/mcp/trengo.md

MCP tool: `trengo_write → set_reminder`

Access: write.

Uses the Bell icon. The conversation moves to your Reminders folder and returns to the inbox at the date and time you give. Pass clear to remove an existing reminder. It reaches nobody and one more call undoes it, so it runs without confirmation.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `conversation_id` | integer | yes | Conversation ID from list_conversations or search_conversations. |
| `remind_at` | string | no | Date and time to reopen the conversation, ISO 8601 with offset. Required unless clear is true. |
| `clear` | boolean | no | Remove the reminder. Default: false. |

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "trengo_write",
    "arguments": {
      "operation": "set_reminder",
      "arguments": {
        "conversation_id": 1
      }
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "conversation_id": 5120367,
    "reminder_at": "2026-10-26T09:00:00+01:00"
  },
  "isError": false
}
```

Previous: [Remove label](https://cotlet.dev/docs/mcp/trengo/remove_label.md)
Next: [Add internal note](https://cotlet.dev/docs/mcp/trengo/add_internal_note.md)

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## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.