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# Reply to a review

> Reply to a review, public on your store or privately by email. The reviewer is always emailed. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/yotpo/reply_to_review

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Reply to a review, public on your store or privately by email. The reviewer is always emailed.

Yotpo MCP tools: https://cotlet.dev/docs/mcp/yotpo.md

MCP tool: `yotpo_write → reply_to_review`

Access: write. Confirm: waits for the user's OK before it runs.

A public reply shows beside the review on your site and is emailed to the reviewer. A reply via email reaches only the reviewer and cannot be edited or deleted afterwards. The call returns the review status after the reply. By default you confirm each call; you can switch that off for this tool.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `review_id` | string | yes | Review ID from list_reviews. |
| `body` | string | yes | Reply text. Links as [text](URL) with a full http or https address; some emoji are not supported. |
| `visibility` | enum | no | public (default) or email. |

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "yotpo_write",
    "arguments": {
      "operation": "reply_to_review",
      "arguments": {
        "review_id": "412873651",
        "body": "Thank you, Marta! Glad the grip held up on wet trails. Enjoy the miles.",
        "visibility": "public"
      }
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "review_id": "412873651",
    "visibility": "public",
    "body": "Thank you, Marta! Glad the grip held up on wet trails. Enjoy the miles.",
    "review_status": "published",
    "posted_at": "2026-10-23T08:20:00Z"
  },
  "isError": false
}
```

Previous: [Escalate a review](https://cotlet.dev/docs/mcp/yotpo/escalate_review.md)
Next: [Answer a question](https://cotlet.dev/docs/mcp/yotpo/answer_question.md)

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