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# List macros

> Active macros with ID, title and description. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/zendesk/list_macros

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Active macros with ID, title and description.

Zendesk MCP tools: https://cotlet.dev/docs/mcp/zendesk.md

MCP tool: `zendesk_read → list_macros`

Access: read.

Lists the active macros your agent user can apply, shared and personal, with title and description when one exists. Filter by part of the title. Use the macro_id with apply_macro.

## Parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `query` | string | no | Only macros whose title contains this text. |
| `limit` | integer | no | 1 to 100. Default: 50. |

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "zendesk_read",
    "arguments": {
      "operation": "list_macros",
      "arguments": {}
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "macros": [
      {
        "macro_id": 360011204873,
        "title": "Downgrade and inform",
        "description": "Sets priority to low and tells the requester about possible delay."
      },
      {
        "macro_id": 360011204912,
        "title": "Requester not responding",
        "description": "Reminder for a pending ticket where the requester has not answered."
      }
    ]
  },
  "isError": false
}
```

Previous: [List tickets in a view](https://cotlet.dev/docs/mcp/zendesk/list_view_tickets.md)
Next: [List groups](https://cotlet.dev/docs/mcp/zendesk/list_groups.md)

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## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.