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# List views

> Ticket views you can open: shared views and your personal ones. Input schema, a tools/call example and an example result.

Source: https://cotlet.dev/docs/mcp/zendesk/list_views

Docs sections: [Get started](https://cotlet.dev/docs.md) · [REST API](https://cotlet.dev/docs/api.md) · [MCP](https://cotlet.dev/docs/mcp.md) · [SDKs & CLI](https://cotlet.dev/docs/sdks.md) · [Integrations](https://cotlet.dev/docs/integrations.md)

Ticket views you can open: shared views and your personal ones.

Zendesk MCP tools: https://cotlet.dev/docs/mcp/zendesk.md

MCP tool: `zendesk_read → list_views`

Access: read.

Lists the active views your agent user can see, both shared views and personal views, with their IDs and titles. Pass view_id to list_view_tickets to read the tickets in one.

## Parameters

No parameters.

## tools/call

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "zendesk_read",
    "arguments": {
      "operation": "list_views",
      "arguments": {}
    }
  }
}
```

## Example response

```json
{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "views": [
      {
        "view_id": 7790214,
        "title": "New tickets to triage",
        "shared": true
      },
      {
        "view_id": 7790288,
        "title": "My pending tickets",
        "shared": false
      }
    ]
  },
  "isError": false
}
```

Previous: [Get ticket](https://cotlet.dev/docs/mcp/zendesk/get_ticket.md)
Next: [List tickets in a view](https://cotlet.dev/docs/mcp/zendesk/list_view_tickets.md)

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## For AI agents: sign your user up

Is your user asking you to sign them up for Cotlet? You can do it for them, no account or key needed.

1. Read the fields and their allowed values: GET https://cotlet.dev/api/v1/access-requests
2. Ask the user for each value: email, apps, what you will do with them. If they leave the password to you, generate a strong one and show it to them.
3. Show the user what you will send, then POST it as JSON to https://cotlet.dev/api/v1/access-requests.

One call creates the account and sends the access request; we email the user when access is granted.