# Give Mariana Tek complimentary credits to everyone in a class

> A Mariana Tek class ran short or the bikes failed. The agent gives each checked-in customer a complimentary credit with an expiry and a reason.

Source: https://cotlet.dev/integrations/mariana-tek-api-mcp-server/give-complimentary-credits

The class ran, but not the way it should have: the power went out halfway, the sound system died, or a row of bikes broke. Mariana Tek gives complimentary credits one account at a time, so making it up to a full roster means a trip to the Credits tab for every name.

Cotlet does it in your own Mariana Tek account with get\_class\_roster, list\_customer\_credits and give\_complimentary\_credits, called by your AI agent, an n8n workflow or a script.

[Request access](https://cotlet.dev/app/signup?app=mariana-tek) [All Mariana Tek tools](https://cotlet.dev/integrations/mariana-tek-api-mcp-server)

Hosted · nothing to install or maintain

Official options

## Can Mariana Tek do this on its own?

Mariana Tek gives complimentary credits per customer on the Credits tab and has no bulk option for a class (checked 12 Oct 2026). Bulk extension of credit package expiration goes through support, takes a form and 2 to 3 business days, and works per package, not per list of customers. A complimentary credit automation exists, but it runs in Xplor Growth: an email sends a tagged audience to a landing page where each customer redeems a discounted credit package, which does not fit a make-good for one roster tonight. When a class is cancelled from the schedule before the no-show window passes, Mariana Tek refunds the payments itself, so complimentary credits are for classes that ran. The API needs credentials from the Integrations Team.

By hand

## How you do it in Mariana Tek today

1. Open the class roster in Mariana Tek Admin and note who was checked in; those are the customers to make good.
2. For each customer, open the account, choose the Credits tab on the left and click Give Credits.
3. Fill in Credit Type, Quantity, Expiration of Credit (Mariana Tek defaults it to midnight local time) and Reason, then save.
4. Go back to the roster for the next name. Mariana Tek has no class-wide Give Credits button, so the form repeats for every customer, and a skipped name only surfaces when that customer complains.

With an agent

## How to give Mariana Tek complimentary credits to everyone in a class

Prompt

```
Sam's 6pm Ride tonight lost power after 20 minutes. Give everyone who was checked in one complimentary Class Credit, expiring in 30 days, reason "Class cut short".
```

1. 01  
### Decide who counts  
The agent reads the roster and, by default, credits checked-in reservations only. Late cancels, no-shows, waitlist and standby are left out unless you say otherwise, because those people never sat in the class.
2. 02  
### Do not pay twice for a cancelled class  
If the reservations show the class as cancelled, Mariana Tek has already refunded them, unless it was cancelled after the no-show window. The agent stops and asks whether you want a goodwill credit on top before giving anything.
3. 03  
### Use a credit type the class accepts  
The credit type you name must be active and must cover the classes the customer will book next, or the credit sits unused. When the studio has several, such as Ride Credit and Mat Credit, the agent asks once which one fits.
4. 04  
### Skip anyone already made good  
Before each grant, list\_customer\_credits shows whether that customer already received a complimentary credit with the same reason today. Those are skipped, so a rerun after an interruption does not give a second credit.
5. 05  
### Report the list  
The agent returns who got what, who was skipped and why, and the expiry date in the studio's local time.

### What you get back

Example data

```
Ride 45, Mon 12 Oct 18:00, Downtown Studio (Sam Ortiz), power outage.
18 checked in: each given 1 Class Credit, expiring 11 Nov 2026 at midnight local time, reason "Class cut short".
Skipped: 2 no-shows, 1 late cancel, 3 on the waitlist.
Skipped: Riley Chen already had a credit with this reason from today.
Customers see it when booking as "Complimentary Class Credit".
```

### Other ways to ask

- The studio was locked when Alex's 7am Barre started. Give everyone booked two credits, checked in or not.
- The bikes in row C failed in tonight's ride. Give one credit only to the customers in spots 13 to 18.
- Give a credit to everyone checked in for Saturday's classes at Riverside after the AC failure, expiring 31 Dec.

Before you automate it

## What Mariana Tek allows, and what to know first

- Mariana Tek gives a credit type and a quantity on the Credits tab, never a credit package.
- Complimentary credits in Mariana Tek expire at midnight local time at the very start of the chosen date, while purchased packages expire at the exact time of purchase plus the package period.
- A complimentary credit always carries a loss-of-credit penalty in Mariana Tek, whatever the credit type's own penalty setting, so a late cancel on it burns the credit.
- Customers see a given credit as a payment option with "Complimentary" in front of the credit type name.
- Giving complimentary credits needs a Mariana Tek role with the can\_manage\_credit\_transactions permission.

give\_complimentary\_credits asks for your OK by default. To run it on a schedule without you, switch confirmation off for that tool in your dashboard.

Sources: [How do I provide a customer with a complimentary credit? (Mariana Tek help)](https://support.marianatek.com/en/articles/3024414-how-do-i-provide-a-customer-with-a-complimentary-credit) · [When does a credit package activate and expire? (Mariana Tek help)](https://support.marianatek.com/en/articles/2534173-when-does-a-credit-package-activate-and-expire) · [What kinds of penalties can I associate with Complimentary Credits and Credit Gift Cards? (Mariana Tek help)](https://support.marianatek.com/en/articles/8218094-what-kinds-of-penalties-can-i-associate-with-complimentary-credits-and-credit-gift-cards) · [What are Role Permissions? (Mariana Tek help)](https://support.marianatek.com/en/articles/6873487-what-are-role-permissions)

REST

## Call give\_complimentary\_credits from a script

curl

```
curl https://cotlet.dev/api/v1/mariana-tek/give_complimentary_credits \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"customer_id":"90517","credit_type":"Class Credit","quantity":1,"expires_on":"2026-11-11","reason":"Class cut short"}'
```

Example response

```
{
"customer_id": "90517",
"credit_type": "Class Credit",
"quantity": 1,
"expires_on": "2026-11-16",
"reason": "Class cut short by power outage",
"status": "given"
}
```

MCP: add https://cotlet.dev/mcp/v1 with the same key; the tool is mariana-tek\_give\_complimentary\_credits. Example data.

[Schedule it in n8n, Make, Zapier or cron](https://cotlet.dev/integrations/mariana-tek-api-mcp-server#automations)

Tools

## Mariana Tek tools this automation uses

__Cotlet Mariana Tek tools used to give Mariana Tek complimentary credits to everyone in a class__
| Tool | Parameters |
| ---------------------------- | --------------------------------------------------------- |
| get\_class\_roster | class\_id |
| list\_customer\_credits | customer\_id, status |
| give\_complimentary\_credits | customer\_id, credit\_type, quantity, expires\_on, reason |

[All 15 Mariana Tek tools with descriptions](https://cotlet.dev/integrations/mariana-tek-api-mcp-server#tools)

## Frequently asked questions

### Can the agent cancel the class and refund everyone instead?

Cotlet has no tool that cancels a class. In Mariana Tek, staff cancel under Edit Class, and payments are refunded automatically as long as the no-show window has not passed; after that, no-shows, used credits and fees have to be reversed by hand.

## More Mariana Tek automations

- [Book a customer into a Mariana Tek class from an email or text](https://cotlet.dev/integrations/mariana-tek-api-mcp-server/book-customer-into-class)
- [Cancel Mariana Tek reservations without a late cancel fee](https://cotlet.dev/integrations/mariana-tek-api-mcp-server/cancel-reservations-without-fee)
- [Assign a Mariana Tek substitute instructor and email the class](https://cotlet.dev/integrations/mariana-tek-api-mcp-server/substitute-instructor-notify-class)
- [Mariana Tek API and MCP server: every tool](https://cotlet.dev/integrations/mariana-tek-api-mcp-server)
- [All use cases](https://cotlet.dev/use-cases)

## Give your agent access to Mariana Tek.

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[Request access](https://cotlet.dev/app/signup?app=mariana-tek)