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# mHelpDesk MCP server: Let your AI agent run the mHelpDesk office.

> mHelpDesk has no MCP server, no ChatGPT or Claude app, no public API and no Zapier app; it syncs only with QuickBooks and Google Calendar (checked 9 Nov 2026). Cotlet runs 7 mHelpDesk tools hosted, over MCP for agents and REST for scripts, in your own mHelpDesk login.

Your AI agent logs calls as leads, drafts estimates, books jobs with your techs, invoices finished work and chases what is unpaid. Sign in to mHelpDesk once in your own Cloud Browser. No API, no Zapier.

- Free 7-day trial, no card
- Unofficial, not affiliated with mHelpDesk
- Page: https://cotlet.dev/integrations/mhelpdesk-api-mcp-server

## What can your AI agent do in mHelpDesk?

- Log calls as leads
- Draft estimates
- Book jobs with your techs
- Invoice finished jobs
- Chase unpaid invoices
- Plan tomorrow per tech

## Does mHelpDesk have an MCP server or an API?

- mHelpDesk has no API, developer or webhook page.
- mHelpDesk has no Zapier app.
- mHelpDesk has no connector in the ChatGPT apps directory or in Claude.

| What you need | mHelpDesk API | By hand | Cotlet |
|---|---|---|---|
| Leads and estimates | No API | Yes, one by one | Yes |
| Schedule jobs | No API | Yes, one by one | Yes, after your OK |
| Invoices and what is unpaid | No API | Yes | Yes |
| Ask in ChatGPT or Claude | No | No | Yes |
| Zapier app | None | None | Not needed |

Checked 8 Nov 2026. Sources: [mHelpDesk home](https://www.mhelpdesk.com/), [mHelpDesk sign-in](https://secure1.mhelpdesk.com/SignIn.aspx), [mHelpDesk on the App Store](https://apps.apple.com/us/app/mhelpdesk/id1120307262)

## How does the mHelpDesk MCP server work?

1. **Sign in to mHelpDesk.** Once, in a browser we host for you.
2. **Connect your AI agent.** One address in its settings.
3. **Hand it the busywork.** It drafts the work, you OK what customers get.

We never keep your mHelpDesk password, and no job is scheduled until you approve it.

## How to connect mHelpDesk to your AI agent

1. **Sign in to mHelpDesk in a Cloud Browser.** Create a Cotlet account, open mHelpDesk in its Cloud Browser, sign in with your mHelpDesk login and press Enable for agents.
2. **Add the Cotlet address.** Enter https://cotlet.dev/mcp/v1 as the MCP server or connector URL in your agent.
3. **Let the agent in.** Chat apps open a Cotlet sign-in page. Editors, n8n and scripts send an API key made in the console.

mHelpDesk shares the address `https://cotlet.dev/mcp/v1` with every other app you enable, so one connector covers them all. Turned mHelpDesk on after connecting? Refresh the connector and the 7 tools appear.

Claude:

```
Settings > Connectors > Add custom connector
URL: https://cotlet.dev/mcp/v1/connect

Claude Code:
claude mcp add --transport http cotlet \
  https://cotlet.dev/mcp/v1 \
  --header "Authorization: Bearer $COTLET_API_KEY"
```

ChatGPT:

```
Settings > Apps & Connectors > Create
MCP server URL: https://cotlet.dev/mcp/v1/connect
Authentication: OAuth
```

Cursor:

```
// ~/.cursor/mcp.json
{
  "mcpServers": {
    "cotlet": {
      "url": "https://cotlet.dev/mcp/v1",
      "headers": { "Authorization": "Bearer ${env:COTLET_API_KEY}" }
    }
  }
}
```

Codex:

```
# ~/.codex/config.toml
[mcp_servers.cotlet]
url = "https://cotlet.dev/mcp/v1"
bearer_token_env_var = "COTLET_API_KEY"
```

n8n:

```
MCP Client Tool (inside an AI Agent)
Transport: HTTP Streamable
URL: https://cotlet.dev/mcp/v1
Auth: Bearer, <your key>
Tool: mhelpdesk_read
```

Make, Zapier:

```
Make: MCP Client > Call a tool
Zapier: MCP Client by Zapier > Run Tool
Server URL: https://cotlet.dev/mcp/v1
Token: <your key>
Tool: mhelpdesk_write
```

## All 7 mHelpDesk MCP tools

### Customers and leads

Search by name, phone and street. New leads and draft estimates reach no one, so they run at once.

- **List customers** (`list_customers`, read): Customers, searchable by name, phone or address.
- **Create lead** (`create_lead`, write): Creates a lead from a call or form.
- **Create estimate** (`create_estimate`, write): Drafts an estimate from your price list.

### Jobs

Jobs by status and tech. Scheduling a job waits for your OK.

- **List jobs** (`list_jobs`, read): Jobs by status or date, with tech and schedule.
- **Schedule job** (`schedule_job`, write, asks first): Creates a job and puts it on the schedule with a tech.

### Invoices

Draft invoices for finished jobs run at once; sending and charging stay with you.

- **Create invoice** (`create_invoice`, write): Drafts an invoice for a completed job.
- **List unpaid invoices** (`list_unpaid_invoices`, read): Invoices with a balance, oldest first.

Inputs, REST path and example response of every tool: https://cotlet.dev/integrations/mhelpdesk-api-mcp-server#tools

## Who can see my mHelpDesk session, and how do I revoke it?

- **What we store.** Your signed-in mHelpDesk profile, AES-256-GCM encrypted, in Finland. No password.
- **What your agent gets.** The 7 mHelpDesk tools, never the session cookie.
- **What the session sees.** What your login sees: customers, leads, estimates, jobs, invoices.
- **What no tool touches.** Card payments, timesheets, price list, QuickBooks settings, deletes.
- **If mHelpDesk signs you out.** You sign in again yourself, in the same Cloud Browser.
- **How to cut access.** Disable for agents, reset the browser, or change your mHelpDesk password.

Cotlet never types your password: you sign in yourself, and the agent only uses the session. Our site scores A+ on Qualys SSL Labs, securityheaders.com and Mozilla Observatory ([live results](https://cotlet.dev/security.md)).

## What happens when mHelpDesk changes?

- **12 h** between tests of the mHelpDesk reads
- **24 h** between tests of sends a customer would notice
- **$0** for a call to a mHelpDesk tool paused for repair

When mHelpDesk moves a button on a job or renames a screen, we fix the tool and your agent calls it the same way. [status.cotlet.dev](https://status.cotlet.dev) checks the site, console and API every 3 minutes.

## Approvals, undo and mistakes

1. **Finds the customer.** Or the lead from the call.
2. **Drafts the estimate.** From your price list.
3. **Proposes the booking.** With tech and time.
4. **Waits, then schedules.** The job shows up in your Cotlet console first.

| Action | Undo |
|---|---|
| Create a lead, estimate or invoice draft | Yes, edit or delete it in mHelpDesk |
| Schedule a job | Yes, move or cancel it on the schedule |

1 of 7 tools ask first: schedule_job. New leads and draft estimates and invoices reach no customer, so they run at once. You can turn the wait off per tool once you trust a routine.

MCP call:

```
{
  "name": "schedule_job",
  "arguments": {
    "customer_id": "MC-30288",
    "start": "2026-11-11T13:00",
    "tech": "Ray",
    "estimate_id": "E-20418"
  }
}
```

REST:

```
curl -X POST https://cotlet.dev/api/v1/mhelpdesk/customers/MC-30288/job/schedule \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"start":"2026-11-11T13:00","tech":"Ray","estimate_id":"E-20418"}'
```

Response:

```
{
  "job_id": "J-81177",
  "customer": "Angela Ruiz",
  "tech": "Ray",
  "start": "2026-11-11T13:00",
  "status": "Scheduled"
}
```

A cron job or n8n flow can call the same tools over REST at `/api/v1/mhelpdesk` with the same key and price, in JSON. Failed calls are free. Each tool row above shows its REST path.

## How much does the mHelpDesk MCP server cost?

**About $30 a month** for an HVAC company with 4 techs, 5,160 credits. Your mHelpDesk plan stays as it is.

| Job | Calls | Credits |
|---|---|---|
| Lead logged from a call | 1 × 80 | 800 |
| Estimate and booking | 3 × 50 | 1,500 |
| Invoices for finished jobs, daily | 5 × 22 | 1,100 |
| Unpaid invoices, weekly | 1 × 4 | 40 |
| Tomorrow planned, daily | 1 × 22 | 220 |
| Cloud Browser, 30 days |  | 1,500 |
| Total |  | 5,160 |

- Free 7-day trial, no card
- 10 credits per successful call, MCP or REST
- 50 credits a day for the Cloud Browser
- Works on your current mHelpDesk plan

mHelpDesk publishes no job counts, so the month is our example. Dollars at the $29 pack rate.

## mHelpDesk MCP server on GitHub, Zapier or hosted: which to use

| Option | What it does | Where it stops |
|---|---|---|
| QuickBooks sync | Invoices and payments from mHelpDesk to QuickBooks. | Accounting only; no leads, jobs or questions. |
| Google Calendar sync | Your schedule in Google Calendar. | Read only; nothing changes in mHelpDesk. |
| By hand | Every screen of mHelpDesk, one job at a time. | Your office's time. |

mHelpDesk has no API or Zapier app, so there is nothing to connect a script to. To log leads, estimate, schedule and invoice from ChatGPT or Claude this week, Cotlet works in the mHelpDesk account you already have.

## Who runs Cotlet

Take Group sp. z o.o. runs Cotlet. It is a software company registered in Poland, EU (VAT PL6342984273), in business since 2019, led by its founders Bart Krawczyk (Co-founder, CTO) and Jake Slugocki (Co-founder, SEO, sales and marketing). Questions about the mHelpDesk tools go to contact@cotlet.dev.

## mHelpDesk MCP server: questions

### How do I get access?

Sign up free at https://cotlet.dev, open mHelpDesk under Integrations in the console and sign in to mHelpDesk in its Cloud Browser. The trial starts with your first app and asks for no card.

### How do I connect mHelpDesk to ChatGPT or Claude?

Sign up at cotlet.dev, log in to mHelpDesk once in its Cloud Browser and add Cotlet to ChatGPT or Claude, following the steps in your console. No API key is needed. ChatGPT and Claude then work in your mHelpDesk account through Cotlet, in their phone apps too.

### What can ChatGPT do in mHelpDesk?

With Cotlet, ChatGPT, Claude and other AI agents handle jobs like these in mHelpDesk: log calls as leads; estimate and book; invoice finished jobs. You ask in plain words, and anything that reaches other people waits for your OK first.

### Is there an official ChatGPT or Claude app for mHelpDesk?

No. mHelpDesk has no ChatGPT or Claude connector of its own and mHelpDesk has no official MCP server (checked 9 Nov 2026). Cotlet is an independent one that works in ChatGPT, Claude, Cursor and any MCP client, on your signed-in account.

### Can ChatGPT schedule jobs in mHelpDesk?

Yes, with Cotlet. ChatGPT creates the job, from an estimate if there is one, and books it with the tech you name, after your OK.

### Can ChatGPT create estimates in mHelpDesk?

Yes, with Cotlet. ChatGPT drafts the estimate from your price list for the customer or lead, ready for you to check and send.

### Can ChatGPT find unpaid invoices in mHelpDesk?

Yes, with Cotlet. ChatGPT lists invoices with a balance by age, so your office knows whom to call.

### Does it work with the mHelpDesk QuickBooks sync?

Yes. Invoices your agent drafts are normal mHelpDesk invoices, so your QuickBooks sync picks them up the same way.

### Is the MCP server different from the REST API?

Only in how it is called. Both carry the same 7 tools, inputs, answers, API key and price. Agents use MCP; scripts and HTTP steps use REST.

### Is Cotlet affiliated with mHelpDesk?

No. Cotlet is independent and not affiliated with mHelpDesk.

---

Give your AI agents your signed-in browser.

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Cotlet.dev is built by Bart Krawczyk and Jake Slugocki, the founders of Take Group sp. z o.o., ul. Wincentego Janasa 4, 40-855 Katowice, Poland. KRS 0000871398, NIP 6342984273, VAT EU: PL6342984273. [About us](https://cotlet.dev/about.md)

Cotlet is an independent service. It is not affiliated with, endorsed by or sponsored by any of the products listed on this site. Product names are trademarks of their respective owners.
