# Text past-due Rent Manager tenants a personal rent reminder

> Your agent reads each past-due Rent Manager ledger and History/Notes, skips promised payments and texts the rest a reminder naming the real amount.

Source: https://cotlet.dev/integrations/rent-manager-api-mcp-server/text-tenants-rent-reminder

By the middle of the month the Delinquency List in Rent Manager still shows a handful of tenants, and the automated notices have already gone out. The follow-up text that mentions the actual charge, or holds off because someone called on Tuesday, is still written by hand.

Cotlet does it in your own Rent Manager account with list\_tenants, get\_tenant\_ledger, get\_history, send\_text and add\_history\_note, called by your AI agent, an n8n workflow or a script.

[Request access](https://cotlet.dev/app/signup?app=rent-manager) [All Rent Manager tools](https://cotlet.dev/integrations/rent-manager-api-mcp-server)

Hosted · nothing to install or maintain

Official options

## Can Rent Manager do this on its own?

Rent Manager AR Automation sends rent reminders and late notices by email, text, phone broadcast or Virtual Post Office on a schedule you set, with separate schedules per property and the tone chosen by how far behind the account is (checked 12 Oct 2026). The Rent Manager pages we read describe alerts chosen by balance, schedule and degree of delinquency, not a check of what your staff wrote in History/Notes, so the case-by-case follow-up stays manual. The Rent Manager API could read ledgers, but access is arranged with Rent Manager first.

By hand

## How you do it in Rent Manager today

1. Open the Rent Manager Delinquency List tile and set Days to Include (it defaults to 10) to see which tenants are behind.
2. Open each tenant and read the transaction ledger to see whether the balance is unpaid rent, a late fee posted by Task Automation or a one-off charge.
3. Open the tenant's History/Notes tab to check for a promise to pay, a payment plan, or an AR Automation notice that already went out this week.
4. Write the message to each tenant by hand, or use Text Broadcast, which sends the same mass text to many tenants at once.
5. Repeat for every tenant on the list, every week. A tenant who promised to pay on Friday easily gets the same reminder as one who ignored three notices.

With an agent

## How to text past-due Rent Manager tenants a personal rent reminder

Prompt

```
Find Maple Court tenants who owe more than $500, check their ledger and History/Notes, and text a personal reminder to the ones who have not promised a payment date. Log each text.
```

1. 01  
### Start from your threshold, not the whole rent roll  
The agent asks list\_tenants for current tenants of the property you name, with min\_balance set to the amount you gave. Past tenants are left out on purpose: a moved-out balance is a collections matter, not a friendly text.
2. 02  
### Find out what the balance is made of  
For each tenant, get\_tenant\_ledger covers the last two or three months. The agent separates unpaid rent from a single late fee or a utility charge, and it skips anyone whose ledger shows a payment in the last two days that has not cleared the balance yet, because that money may still be posting.
3. 03  
### Respect what your team already agreed  
get\_history shows the newest History/Notes entries. A promise to pay with a date still in the future, an active payment plan, or an AR Automation notice sent in the last few days puts the tenant on a hold list with the reason, instead of a second message.
4. 04  
### Show every draft before anything goes out  
Each draft names the amount and what it is for ("October rent of $1,200 plus the $50 late fee"). You see the full batch, edit a line or drop a tenant, and each send\_text waits for your OK by default.
5. 05  
### Record the text where the next person looks  
After a text is sent, add\_history\_note writes the amount and the wording summary to that tenant's History/Notes. If a tenant has no contact set up for texting, the agent does not guess a number; it lists them for a call or a letter.

### What you get back

Example data

```
Maple Court, balance over $500: 6 tenants
Texted: Jordan Lee 4B ($1,250: October rent + $50 late fee), Maria Gomez 9C ($615: utility charge from 2 Oct), Ken Walsh 14A ($1,180: October rent)
On hold: Priya Shah 12A, note of 8 Oct promises payment on 17 Oct
On hold: Tom Reyes 3D, AR Automation notice sent yesterday
No text contact: Alan Park 6B, $720, call or send a letter
History/Notes updated for the 3 texted tenants
```

### Other ways to ask

- Every Monday, text tenants at all properties who owe more than one month of rent and have no note from the last 7 days.
- Jordan Lee called and agreed to pay $400 now and $850 on the 20th. Check his ledger and write that plan into History/Notes, no text.
- Draft reminders for tenants with only a late fee outstanding, but do not send them; I will review them tomorrow.
- Which tenants promised to pay by today according to History/Notes and still show a balance?

Before you automate it

## What Rent Manager allows, and what to know first

- Rent Manager AR Automation alerts are not sent on their own until Task Automation is enabled for Accounts Receivable.
- The AR Automation Balance Filter decides how large the balance must be before an alert goes out, with less than, greater than or equal to rules.
- Rent Manager attaches a record of each AR Automation notice to the tenant's History/Notes tab once it is sent, so the notes show what the tenant already received.
- Rent Manager can post late fees through Task Automation without anyone clicking, so a balance may already include a late fee by the time a follow-up text is written.
- Text Broadcast in Rent Manager sends one mass text to many tenants in seconds, so it cannot name each tenant's own balance.

send\_text asks for your OK by default. To run it weekly without you, switch confirmation off for that tool in your dashboard.

Sources: [Rent Manager: tips and best practices (Delinquency List, AR Automation)](https://www.rentmanager.com/rent-manager-tips-and-best-practices/) · [Rent Manager: AP and AR tools (Accounts Receivable Automation)](https://www.rentmanager.com/ar-ap-tips-streamline-workflow/) · [Rent Manager: automate your operation (Task Automation, late fees)](https://www.rentmanager.com/automate-your-operation-with-these-tools/) · [Rent Manager: communication tools (Text Broadcast)](https://www.rentmanager.com/communication/)

REST

## Call send\_text from a script

curl

```
curl https://cotlet.dev/api/v1/rent-manager/send_text \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"tenant_id":"10482","message":"Hi Jordan, your balance is $1,250: October rent plus the $50 late fee. Reply here if you want to set up a payment date."}'
```

Example response

```
{
"tenant_id": "10482",
"to": "Jordan Lee",
"status": "sent",
"sent_at": "2026-10-12T09:05:00-04:00"
}
```

MCP: add https://cotlet.dev/mcp/v1 with the same key; the tool is rent-manager\_send\_text. Example data.

[Schedule it in n8n, Make, Zapier or cron](https://cotlet.dev/integrations/rent-manager-api-mcp-server#automations)

Tools

## Rent Manager tools this automation uses

__Cotlet Rent Manager tools used to text past-due Rent Manager tenants a personal rent reminder__
| Tool | Parameters |
| ------------------- | -------------------------------------------------- |
| list\_tenants | property\_id, status, min\_balance, search, cursor |
| get\_tenant\_ledger | tenant\_id, from, to |
| get\_history | tenant\_id, limit |
| send\_text | tenant\_id, message |
| add\_history\_note | tenant\_id, note |

[All 12 Rent Manager tools with descriptions](https://cotlet.dev/integrations/rent-manager-api-mcp-server#tools)

## Frequently asked questions

### Will this send a second notice on top of AR Automation?

Not when the notice is on record. Rent Manager writes each AR Automation notice to the tenant's History/Notes tab, and the agent holds back tenants who got one in the last few days.

## More Rent Manager automations

- [Create Rent Manager service issues from tenant texts and emails](https://cotlet.dev/integrations/rent-manager-api-mcp-server/create-service-issues-from-requests)
- [Follow up on overdue Rent Manager service issues every week](https://cotlet.dev/integrations/rent-manager-api-mcp-server/follow-up-overdue-service-issues)
- [Rent Manager API and MCP server: every tool](https://cotlet.dev/integrations/rent-manager-api-mcp-server)
- [All use cases](https://cotlet.dev/use-cases)

## Give your agent access to Rent Manager.

Free 7-day trial with 5,000 credits, no card needed. Cotlet is independent and not affiliated with Rent Manager.

[Request access](https://cotlet.dev/app/signup?app=rent-manager)