Cancel a Tiqets booking before the free cancellation deadline

1. Open each order from the Manage booking button in its Tiqets confirmation email, or in the Tiqets app open the Wallet tab and enter the ticket details.
2. For an order booked with free cancellation, click Cancel your order before 23:59 on the day before the visit.
3. For an order booked without free cancellation, write to Tiqets customer service and wait for them to say whether the partner allows a cancellation.
4. Repeat per order. With several visit dates, the earliest deadline passes first, and missing it by one evening turns a refund into a lost ticket.

The Barcelona trip is off. Cancel every Tiqets booking for 23 to 26 Oct that still has free cancellation, and tell me which ones I cannot cancel myself.

1. 01

   Collect the orders in the trip window

   The agent calls list_bookings and keeps orders whose visit date falls inside the dates you gave. Past visits and other cities are ignored, and an order you did not mention by name is still listed so you can see it was considered.

2. 02

   Sort them into three piles

   get_booking on each order decides the pile: cancellable now, not cancellable by you (no free cancellation, partner policy applies) and already cancelled. Deadlines are read in the time zone of the attraction, not yours, so a Barcelona deadline from New York is converted before it is shown.

3. 03

   Cancel the free ones, earliest deadline first

   cancel_booking runs order by order, starting with the visit that is closest, and each call waits for your OK unless you switched confirmation off. A deadline that has already passed is never attempted; the order moves to the customer service pile.

4. 04

   Treat partial plans as a rebooking

   If only one person of four drops out, the agent does not cancel. Tiqets cancels whole orders only, so it tells you the trade-off: cancel all tickets and book three again, or keep the order as it is.

5. 05

   Hand over the leftovers

   For orders without free cancellation, the agent drafts a short message for Tiqets customer service with the order number, visit date and reason, and leaves sending it to you.

Barcelona, 23 to 26 Oct 2026: 4 Tiqets orders found.
Cancelled after your OK: Sagrada Familia Fast Track (order 71204583, 24 Oct), EUR 66.00 refund to the card you paid with.
Cancelled after your OK: Casa Batllo Ticket (order 71204611, 25 Oct), EUR 58.00.
Not cancellable by you: Park Guell General Admission (order 71204702), booked without free cancellation. Message to customer service drafted.
Already cancelled: Camp Nou Tour (order 71198340).
Next deadline you still hold: none.

• Tiqets free cancellation runs until 23:59 on the day before the visit, counted in the time zone of the attraction, not of the traveler.
• Tiqets cancels whole orders only; dropping one ticket from a group means cancelling the order and placing a new one for the rest.
• Without the free cancellation option, Tiqets says a cancellation may or may not be possible depending on the partner policy, and only customer service can tell.
• Tiqets refunds only to the same credit card or bank account used for the original purchase, never to a different one.

cancel_booking asks for your OK by default. To run it on a schedule without you, switch confirmation off for that tool in your dashboard.

Sources: Tiqets Help: What does free cancellation mean? · Tiqets Help: Can I cancel my order and get a refund? · Tiqets Help: Am I able to partially cancel a booking? · Tiqets Help: Can you refund the money to a different credit card or account? · Tiqets Help: Date and time on my ticket and time zones

curl https://cotlet.dev/api/v1/tiqets/cancel_booking \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"order_id":"71204583"}'

{
  "order_id": "71204583",
  "status": "cancelled",
  "product": "Sagrada Familia: Fast Track Ticket",
  "visit_date": "2026-10-24",
  "refund": {
    "amount": 66,
    "currency": "EUR"
  }
}

MCP: add https://cotlet.dev/mcp/v1 with the same key; the tool is tiqets_cancel_booking. Example data.

• Find Tiqets attraction tickets for a date and timeslot
• Reschedule a Tiqets booking to another date or timeslot
• Tiqets API and MCP server: every tool
• All use cases