Help center

How can we help ?

Short answers, grouped by topic.

Getting started

Access, agents, missing apps.

What is Cotlet?

Hosted integrations for apps that have no API. Your AI agent signs in as you and does the work.

How do I get access?

Request access and pick your apps. We review each request and email you your API key.

Which agents does it work with?

Any MCP client: Claude Code, Claude Desktop, ChatGPT, Cursor, n8n and more. Scripts use the REST API.

My app is not in the catalog.

Search for it on the integrations page and press Request. No account needed. Sign up to count it toward what we build next.

Who gets access?

Access is granted per account. We review each request and email you when your account is ready.

Connecting apps

Sign-in, sessions, 2FA, access.

How do I connect an app?

You sign in to the app yourself, once, in a browser on our connect page. We keep only the session.

Do you store my password?

No. Your password goes to the app, never to our database. Only the session is kept, encrypted.

What about 2FA and CAPTCHAs?

You pass them yourself when you sign in. We never solve CAPTCHAs or bypass MFA.

What happens when my session expires?

The call returns AUTH_EXPIRED with a link. Your agent asks you to sign in again; we never log in for you.

What can the agent do in my account?

Only what you allow when you connect: read only, read and edit, or full with your confirmation on every send.

How do I revoke access?

Disconnect the app in your dashboard. The session is deleted and access ends at once.

Credits and billing

What you pay, and when.

Do I pay anything now?

No. Nothing is charged until your access is active, and every account starts with a free 7-day trial and 5,000 credits, no card needed.

How are credits counted?

We meter the work each successful API or MCP call takes. Same rate for every app.

Do failed calls cost credits?

No. Only successful calls are charged, and credits for failed calls come back.

What happens when credits run out?

Calls pause until your next monthly payment. Need more sooner? Move to a bigger size anytime.

Do unused credits expire?

After 3 months. Each month's credits stay valid for 3 months and add up; we use the oldest first and email you a week before any expire. If you cancel, you keep them until they expire.

Can I cancel anytime?

Yes. Plans are billed monthly, with no long-term contract.

Security and privacy

Your data, our limits.

Do you keep my data?

No. Data passes through a call to your agent. We keep no payloads after the call ends.

Can the AI model see my login?

No. The agent calls tools; the session stays in the vault and never reaches the model.

Which apps will you never automate?

Banks without a licence, LinkedIn, Instagram, and any app that sent us a cease-and-desist.

What if an app owner objects?

We pause the integration within 24 hours for everyone and refund the affected credits.

Is Cotlet affiliated with these apps?

No. Cotlet is unofficial and not affiliated with, or endorsed by, any app in the catalog.

Troubleshooting

Errors your agent may report.

My agent says AUTH_REQUIRED.

The app is not connected yet. Open the link in the error and sign in to the app.

My agent says CAPTCHA_REQUIRED or MFA_REQUIRED.

The app asked for a check. Open the link in the error and finish it yourself.

My agent says SCOPE_DENIED.

The action is outside what you allowed. Change the permission level for that app in your dashboard.

A tool is missing from my agent.

Check the app is connected, then ask your agent to list tools again. Each connected app adds its tools.

An integration is paused.

Our daily test found a problem. We pause it, fix it, and refund credits for failed calls.

Still stuck?

Write to us. We reply by email.