Find Zen Planner members who stopped coming to class

1. On the new Zen Planner dashboard, check Members with Low Attendance; the Students Absent 2-4 Weeks report has moved to My Reports > Members.
2. For your own cut-off, go to My Reports, click New Report, choose People, open Edit Report Settings and tick Last Attendance Date, then sort by it to bring the longest absences to the top.
3. Add a Status criteria so the Zen Planner report lists members only, not alumni or prospects.
4. Open each profile to see the membership and whether it is On Hold, because a held member is expected to be away.
5. The Zen Planner report gives one last-visit date per person. A twice-a-week regular who vanished looks the same as a once-a-month member on their normal gap, so the coach still has to judge every name.

Every Friday, find Zen Planner members who used to train at least twice a week but have not checked in for 14 days, and give me a call list for the coaches with their usual class.

1. 01

   Start from current members only

   The agent pages through list_members with status member. Alumni and prospects are left out on purpose: they belong in a win-back or sales list, not a coach call.

2. 02

   Compare each member with their own habit

   list_attendance for the last 60 days splits into the recent 14 days and the 46 before. A member who averaged two or more visits a week and has none in 14 days is flagged as a drop. A member who always came twice a month is not.

3. 03

   Treat new members separately

   Someone whose membership started in the last 30 days, per get_member, with one or no check-ins is listed under "never settled in". Those people need an onboarding call, which is a different conversation from "we miss you".

4. 04

   Leave out expected absences

   Names you mark as injured, travelling or on hold are skipped. The agent cannot read hold status from the tools, so it asks you to confirm any flagged regular you know is paused instead of guessing.

5. 05

   Keep the check affordable

   Attendance is one call per member, so on a large roster the agent narrows the run first, for example to Unlimited memberships or members changed recently with modified_after, and tells you how many people it checked.

Zen Planner check-ins, 28 Sep to 11 Oct vs the 46 days before: 214 members checked
Dropped off: Jenna Cole, 3.5 visits/week before, last check-in 26 Sep, usually 6:00 WOD, +1 555 0114
Dropped off: Raj Patel, 2.1/week, last check-in 24 Sep, usually Saturday Open Gym
Dropped off: Ava Brooks, 2.0/week, last check-in 25 Sep, usually Kids BJJ (parent: Dan Brooks)
Never settled in: Mia Torres, joined 18 Sep, 1 check-in
Skipped as you asked: Chris Lowe (knee surgery)

• The new Zen Planner dashboard renamed Low Attending Students to Members with Low Attendance and moved Students Absent 2-4 Weeks to My Reports > Members; a toggle at the top switches back to the old dashboard.
• A Zen Planner member on hold still counts as an active member in Zen Planner billing and cannot reserve classes while the hold lasts.
• Zen Planner custom automations can send an email, profile alert, staff task or text message; texts work in the US and Canada only, at 2.1 cents per message.
• A Zen Planner automation fires retroactively for triggering events from the last two days when it is activated, so switching on Absent Member (Touch 1) mid-week can email recent absentees at once.

Every tool here only reads, so it can run weekly from n8n, Make, Zapier or cron without waiting for your OK.

Sources: Zen Planner help: Attendance and engagement reports · Zen Planner help: Your new dashboard, what changed · Zen Planner help: Put a membership on hold · Zen Planner help: Set up custom automations

curl https://cotlet.dev/api/v1/zen-planner/list_attendance \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"person_id":"p253ac9b9","from":"2026-08-13","to":"2026-10-11"}'

{
  "person_id": "p253ac9b9",
  "attendance": [
    {
      "class_id": "c3a90b12",
      "name": "CrossFit WOD",
      "checked_in_at": "2026-10-07T06:02:00-04:00"
    }
  ]
}

MCP: add https://cotlet.dev/mcp/v1 with the same key; the tool is zen-planner_list_attendance. Example data.

• Follow up on failed Zen Planner payments every week
• Add leads from a CSV to Zen Planner as prospects
• Zen Planner API and MCP server: every tool
• All use cases