Cancel a Kiwi.com trip and check the refund first

1. Sign in to Kiwi.com, open the trip and go to Changes & cancellations.
2. Click Refunds and cancellations and review what the request offers for the ticket type of this booking.
3. On a Saver or Standard ticket, select the flights to cancel; on a Flexi ticket Kiwi.com cancels the whole booking for all travelers.
4. Submit the request, then come back to Refunds and cancellations to follow its status until the money or the Kiwi.com Credit arrives.
5. The amounts follow airline rules and the ticket type, so every trip means reading terms again, and past the 48-hour cutoff the option is gone.

Show me what I get back if I cancel my Berlin trip, as Kiwi.com Credit and as money. Cancel it only if the money refund is at least half of what I paid.

1. 01

   Find the trip and its deadline

   list_trips finds the booking by route or date. The agent checks the first departure against the 48-hour limit, or 4 hours for a Flexi ticket bought less than a week before the first flight, and stops early when the trip is already past it.

2. 02

   Put each offer next to the price paid

   get_cancellation_options returns the ticket type and every refund route. The agent states each as a share of what you paid, so "EUR 98 back of EUR 245" sits next to the Credit offer and the gap between them is plain.

3. 03

   Apply your condition

   Your rule decides: half back, money only, never Credit. When no option meets it, nothing is cancelled and the numbers come back to you. When only part of a Saver or Standard trip should go, the agent names those flights in flight_ids.

4. 04

   Cancel with your OK

   cancel_trip runs only after you confirm the trip, the flights and the refund route. On a Flexi ticket the agent first warns that every passenger loses every flight.

5. 05

   Follow the refund

   For a Credit refund the agent reads get_credit_balance on the next run and reports the new balance. For money it reminds you of the bank timing and checks back after it.

PRG-BER (734120655), 2 passengers, Standard ticket, paid EUR 245.00, departs 2 Dec at 09:05.
Option 1: Kiwi.com Credit, EUR 112.50 (46% of the price).
Option 2: original payment, EUR 98.00 (40% of the price).
Your rule was half back as money, so nothing was cancelled.
Cancelling stays possible until 30 Nov at 09:05.

• Kiwi.com allows changes and cancellations up to 48 hours before the trip starts, or up to 4 hours before for Flexi tickets bought less than a week before the first departure.
• Without the Kiwi.com Guarantee, cancelling a Saver or Standard ticket carries a refund fee of €30 per traveler, per flight, on top of the airline rules.
• A cancelled Kiwi.com Flexi ticket returns 80% of the airline ticket and airline services; Kiwi.com fees and non-airline services are not refunded.
• Kiwi.com Credit appears in the account within a few minutes, while a money refund to the original payment method takes about 7 to 10 business days, depending on the bank.

cancel_trip asks for your OK by default. To run it on a schedule without you, switch confirmation off for that tool in your dashboard.

Sources: Kiwi.com Help: how can I cancel my trip for a refund · Kiwi.com Help: change and cancellation options by ticket type · Kiwi.com Help: what trip refund options do I have · Kiwi.com: guide to the refund policy

curl https://cotlet.dev/api/v1/kiwi-com/cancel_trip \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"trip_id":"734120655","refund_option_id":"rf_credit"}'

{
  "trip_id": "734120655",
  "status": "cancellation requested",
  "refund": {
    "refund_option_id": "rf_credit",
    "refund_as": "Kiwi.com Credit",
    "amount": 112.5,
    "currency": "EUR"
  }
}

MCP: add https://cotlet.dev/mcp/v1 with the same key; the tool is kiwi-com_cancel_trip. Example data.

• Kiwi.com online check-in: add travel documents and get boarding passes
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