Reschedule Meevo appointments when a stylist is out

1. Record the absence: Meevo advises against using a block for sickness or vacation and recommends a Work Activity instead. Time off asked for in the MyMeevo app shows up under Management > Time Off Requests, and the manager still adjusts the schedule by hand.
2. Open the Appointment Book (Meevo > Appointments > Appointment Book), select the first appointment in the absent stylist's column and choose Cut in the Smart Assistant; the appointment moves to the Cut column on the right, and Meevo asks whether to cut all services when there are several.
3. Scroll to a colleague who performs the same services, select the appointment in the Cut window and select the new time block to paste it, or open Edit and change the date and time in the Appointment Editor.
4. Check the calendar after each move, as Meevo's help recommends, then repeat for the next client.
5. Each appointment is its own cut and paste. Pasting a color client into a colleague who does not do color, or forgetting one appointment in the Cut column, surfaces only when the client arrives.

Alex called in sick for today and tomorrow. Move each of her clients to another stylist who does the same services at the same time, or the closest time that day, and show me the plan before you move anyone.

1. 01

   Pin down who and when

   The agent resolves "Alex" with list_staff and keeps the list of colleagues and the services each one performs. A partial absence, such as "out until 1 p.m.", limits the run to the morning appointments.

2. 02

   Collect every booking in the absence

   list_appointments for Alex across the absence days returns the clients to move. Canceled visits are ignored. A visit with several services stays one unit, because a color and a cut split between two stylists is not what the client booked.

3. 03

   Only colleagues who do every service

   For each appointment the agent keeps colleagues whose service list covers all of its services, then asks find_open_slots for the same day. It prefers the same start time, then the nearest start within an hour, and only then the absent stylist's own next working day.

4. 04

   Show the plan before anything moves

   The agent lists each client with the proposed stylist and time, plus the ones it could not place. You can strike a line, for example a client who only sees Alex, and each reschedule_appointment waits for your OK.

5. 05

   Move, recheck and hand back the rest

   After each move the agent reads the day again, so a slot it just filled is not offered to the next client. A refused move triggers a new search instead of a retry. Clients with no opening are listed by name so the front desk can call them.

Absence: Alex Rivera, Thu 16 Oct and Fri 17 Oct
9 appointments affected
Same time, new stylist: Jamie Doe 09:00 Balayage to Sam Patel, Nora Kim 13:00 Haircut to Sam Patel, Ella Ford 15:30 Blowout to Mia Chen
Nearest time, new stylist: Sam Lee 14:00 Haircut to Mia Chen at 14:30
Kept with Alex at your request: Ruth Diaz, moved to Mon 20 Oct 10:00
Not placed: Omar Haddad Fri 17:00 Color + Cut, nobody free for 2.5 h that day

• Meevo sends the Appointment Edited notification 3 minutes after the last saved edit when the date, the start time of the first service or an employee changes, so with that notification enabled each moved client hears about it from the salon.
• Once a client is checked in, Meevo only lets the appointment move to another block on the same day.
• Meevo help recommends recording sickness and vacation as a Work Activity rather than a block; blocked time never appears in Meevo Scan for Opening, but staff can still double-book over a block when the employee allows double-booking.
• Time off requests from the MyMeevo app cover at most 12 weeks each, cannot overlap, and land in Management > Time Off Requests without changing the employee's schedule.

reschedule_appointment asks for your OK by default. To run it on a schedule without you, switch confirmation off for that tool in your dashboard.

Sources: Meevo Help: Rescheduling (moving) appointments · Meevo Help: Block time and standing blocks · Meevo Help: About client notifications · Meevo Help: Using the MyMeevo employee app

curl https://cotlet.dev/api/v1/meevo/reschedule_appointment \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"appointment_id":"4b5c6d7e-8f90-4a1b-b2c3-d4e5f6a7b8c9","start":"2026-10-16T09:00:00-04:00","staff_id":"a7b8c9d0-e1f2-4a3b-8c4d-9e0f1a2b3c4d"}'

{
  "appointment_id": "4b5c6d7e-8f90-4a1b-b2c3-d4e5f6a7b8c9",
  "status": "rescheduled",
  "start": "2026-10-17T10:00:00-04:00",
  "end": "2026-10-17T12:30:00-04:00",
  "staff": "Sam Patel"
}

MCP: add https://cotlet.dev/mcp/v1 with the same key; the tool is meevo_reschedule_appointment. Example data.

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