Answer Patreon direct messages from members

1. Click Chats in the Patreon left navigation and stay on the Your Patreon tab, where direct messages from your members arrive.
2. Open each thread from the left panel; Patreon shows the member's membership length, current membership amount and lifetime paid next to the conversation.
3. For a billing question, switch to Creator studio > Audience, search the member by name or email and click See all payment history in the side drawer.
4. Type the reply and press Enter or click Send, then go back to the list for the next thread.
5. Reading every thread, then checking billing in a second screen, repeats for each question, and a real question buried among replies to a bulk message is easy to miss for days.

Show me Patreon messages I have not answered, draft replies to the questions about files, and leave billing questions for me.

1. 01

   Pull only threads waiting on you

   list_chats with unanswered_only drops threads where you had the last word. Replies that are only thanks or an emoji are grouped and left alone unless you ask otherwise.

2. 02

   Sort by what the member needs

   Each remaining thread goes into a group: where to find content, billing, tier change, or something only you can answer. For billing the agent first reads the member's status with list_members and never answers from a template.

3. 03

   Answer from your own material

   For "where is the file" the agent points to the post or collection you named in its instructions. When it does not know where something is, the thread goes on your list rather than getting a guessed link.

4. 04

   Draft, show, then send

   Drafts come to you in one batch. send_message sends the approved ones, one member each, and a draft you edit is sent with your wording.

5. 05

   Hand back the rest

   Refund requests, complaints and personal requests are summarized with the member's tier and join date and left unsent, so you answer them yourself.

Unanswered threads: 9, oldest from Sat 10 Oct.
Sent after your OK: 4 "where is the file" replies pointing to the Q3 collection, 1 answer on switching to Gold.
Billing, left for you: Leo Marsh says he was charged twice; status active, Gold since March 2026.
Personal, left for you: Ana Lima asks for a commission quote.
Thanks only: 3 replies to Friday's tier message, no answer needed.

• Patreon members can start a direct message only after one processed payment or while they hold an active membership, so every thread in your inbox comes from someone who has paid you at least once.
• Patreon shows membership length, current membership amount and lifetime paid inside each direct message thread, which tells a long-time Gold member from a first-week one at a glance.
• Patreon keeps direct messages apart from community chats, which are group spaces of up to 10 per creator where a reply reaches everyone with access to that chat.
• Patreon messages sent before January 2019 were not moved to its current messaging system, so long-standing members' threads start at that date.

send_message asks for your OK by default. To run it daily without you, switch confirmation off for that tool in your dashboard.

Sources: Patreon Help: How to direct message members · Patreon Help: How do I message a creator? · Patreon Help: Chats FAQ · Patreon Help: How to use your Relationship manager

curl https://cotlet.dev/api/v1/patreon/send_message \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"member_id":"m_4471920","body":"Hi Maya, the Q3 files are in the Q3 collection, third post from the top."}'

{
  "member_id": "m_4471920",
  "status": "sent",
  "sent_at": "2026-10-11T09:05:00+02:00"
}

MCP: add https://cotlet.dev/mcp/v1 with the same key; the tool is patreon_send_message. Example data.

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