Reply to a review
Reply to a review publicly, by private email, or as an internal note.
POST https://cotlet.dev/api/v1/okendo/reviews/{review_id}/replies
Saves a reply in the reply editor with its two checkboxes. visible_to_shoppers puts the reply on your storefront and in the admin. email_reviewer emails a copy to the customer, and alone it makes the reply private. With both off the reply stays in the admin as an internal note, marked with a padlock. The tool cannot edit or delete a reply. By default you confirm each call; you can switch that off for this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| review_id string required | string | review_id from list_reviews. |
| body string required | string | The reply text. |
| visible_to_shoppers boolean | boolean | Show the reply on your storefront. Default: false. |
| email_reviewer boolean | boolean | Email a copy to the reviewer. Default: false. |
Request
curl -X POST https://cotlet.dev/api/v1/okendo/reviews/rev_4a91c7/replies \
-H "Authorization: Bearer $COTLET_API_KEY" \
-H "Content-Type: application/json" \
-d '{"body":"Thank you, Lena! Glad the tote fits so well. Tip: it runs true to size in the larger bag too.","visible_to_shoppers":true,"email_reviewer":true}' result = client.call("okendo", "reply_to_review", {"review_id":"rev_4a91c7","body":"Thank you, Lena! Glad the tote fits so well. Tip: it runs True to size in the larger bag too.","visible_to_shoppers":True,"email_reviewer":True}) const result = await cotlet.call('okendo', 'reply_to_review', {"review_id":"rev_4a91c7","body":"Thank you, Lena! Glad the tote fits so well. Tip: it runs true to size in the larger bag too.","visible_to_shoppers":true,"email_reviewer":true}); cotlet call okendo reply_to_review --data '{"review_id":"rev_4a91c7","body":"Thank you, Lena! Glad the tote fits so well. Tip: it runs true to size in the larger bag too.","visible_to_shoppers":true,"email_reviewer":true}' Example response
{
"review_id": "rev_7d20e3",
"reply_saved": true,
"visible_to_shoppers": false,
"email_reviewer": true
}