Podium API

14 endpoints for Podium, each at its own method and path, called with your API key. Open an endpoint for its inputs, examples and response.

Base URL
https://cotlet.dev/api/v1/podium
Connects with
Your own Podium login (what your agent can do follows your role and the features your plan includes)
Integration page
Podium

Read (8)

Return data and change nothing in the account.

Podium Endpoints: Read
EndpointDescription
GET /locations Podium locations your login can open, with the ID the other tools take.
GET /conversations Inbox conversations with channel, contact, last message and assignee.
GET /conversations/{conversation_id} One conversation with its messages, channel and assignee.
GET /reviews Reviews from your connected review sites, with rating, text and whether you replied.
GET /contacts Contacts from the Podium Contacts page, searchable by name, phone or email.
GET /contacts/{contact_id} One contact with phone, email, status, tags and custom fields.
GET /payment-requests Payment requests with amount and status: pending, paid, refunded or canceled.
GET /bulk-message-usage How many bulk messages your plan allows and how many you used.

Write (6)

Change the account. Calls marked Confirm wait for the user to approve them.

Podium Endpoints: Write
EndpointDescription
POST /messages Confirm Send a text or email from Podium, in an existing conversation or to a phone number or email.
POST /conversations/{conversation_id}/assign Assign a conversation to one or more teammates.
POST /review-invites Confirm Send a customer a review invitation with a review link, from a message template.
POST /reviews/{review_id}/replies Confirm Post a public reply to a Google or Facebook review.
PATCH /contacts/{contact_id}/tags Add or remove tags on a contact.
POST /payment/request Confirm Send a customer a payment request with a link to pay by card.

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