Reply to a review
Posts a public reply under a review, or a private reply to the reviewer.
POST https://cotlet.dev/api/v1/reviews-io/reviews/{review_id}/replies
Presses Post Public Reply, or Private Reply when visibility is private. A public reply shows with the review; a private reply goes to the reviewer. Trustpilot reviews cannot be answered in REVIEWS.io and fail with an error. The help center does not describe editing a reply after it is posted, so check the text first. By default you confirm each call; you can switch that off for this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| review_id string required | string | Review ID from list_reviews. |
| body string required | string | Reply text. |
| visibility enum | enum | public or private. Default: public. |
Request
curl -X POST https://cotlet.dev/api/v1/reviews-io/reviews/4831902/replies \
-H "Authorization: Bearer $COTLET_API_KEY" \
-H "Content-Type: application/json" \
-d '{"body":"Thank you, Hannah. Glad the kettle arrived on time. If the lid ever sticks, write to support@northwindkitchen.example and we will send a new one.","visibility":"public"}' result = client.call("reviews-io", "reply_to_review", {"review_id":"4831902","body":"Thank you, Hannah. Glad the kettle arrived on time. If the lid ever sticks, write to support@northwindkitchen.example and we will send a new one.","visibility":"public"}) const result = await cotlet.call('reviews-io', 'reply_to_review', {"review_id":"4831902","body":"Thank you, Hannah. Glad the kettle arrived on time. If the lid ever sticks, write to support@northwindkitchen.example and we will send a new one.","visibility":"public"}); cotlet call reviews-io reply_to_review --data '{"review_id":"4831902","body":"Thank you, Hannah. Glad the kettle arrived on time. If the lid ever sticks, write to support@northwindkitchen.example and we will send a new one.","visibility":"public"}' Example response
{
"review_id": "4831902",
"visibility": "public",
"status": "posted",
"body": "Thank you, Hannah. Glad the kettle arrived on time. If the lid ever sticks, write to support@northwindkitchen.example and we will send a new one."
}