Create a task
Create a task on a contact, account or deal.
MCP tool freshsales_write → create_task
write Confirm
Creates the task as the Add task form does, with the first task type in your list. The owner is you unless you name another user. A collaborator gets an email when the task is created. The task stays open until someone completes it. By default you confirm each call; you can switch that off for this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| title string required | string | Task title. |
| due string required | string | Due date and time, ISO 8601. Freshsales uses 30-minute steps. |
| related_to_type string required | string | Contact, Account or Deal. |
| related_to_id integer required | integer | Id of that record. |
| description string | string | Longer text for the task. |
| owner string | string | Name or email of the owner. Default you. |
| collaborators array | array | Names or emails of users to share the task with. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "freshsales_write",
"arguments": {
"operation": "create_task",
"arguments": {
"title": "Follow up: Annual support plan (41 days old, last activity 02 Oct)",
"due": "2026-10-26T10:00:00",
"related_to_type": "Deal",
"related_to_id": 7000388
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"task_id": 8800140,
"title": "Follow up: Annual support plan (41 days old, last activity 02 Oct)",
"due": "2026-10-26T10:00:00",
"status": "open",
"owner": "Dana Reyes",
"related_to": {
"type": "Deal",
"id": 7000388,
"name": "Annual support plan"
},
"collaborators": []
},
"isError": false
}