Add a comment

Add a comment to a job, location, quote or deficiency.

MCP tool servicetrade_write → add_comment

write Confirm

Returns the comment id. A private comment is seen by your own staff; a customer comment can also be seen by the customer. By default you confirm each call; you can switch that off for this tool.

Parameters

Parameters: add_comment
NameTypeDescription
entity string required string One of job, location, quote, deficiency.
entity_id integer required integer Id of the job, location, quote or deficiency.
content string required string Text of the comment.
visibility string string One of private, customer. private is visible only to users of your account.

tools/call

JSON-RPC

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "servicetrade_write",
    "arguments": {
      "operation": "add_comment",
      "arguments": {
        "entity": "entity",
        "entity_id": 1,
        "content": "content"
      }
    }
  }
}

Example response

JSON

{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "comment_id": 604411,
    "entity": "job",
    "entity_id": 48213,
    "visibility": "private",
    "created_at": "2026-10-26T09:12:00-04:00"
  },
  "isError": false
}

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