List enquiries

Holding Area enquiries with source, message, property asked about and the duplicate Vault suggests.

MCP tool vaultre_read → list_enquiries

read

Returns the enquiries Vault holds from portals, your office website and QR check-ins, filtered like the Holding Area screen. status picks Awaiting review, Processed or Ignored. possible_duplicate is the contact Vault preselects as a match, with what it matched on. Pass enquiry_id to process_enquiry or ignore_enquiry.

Parameters

Parameters: list_enquiries
NameTypeDescription
status enum enum awaiting_review (default), processed or ignored.
department enum enum sales or leasing. Default: both.
since date date Only enquiries received on or after this date.
source string string Where the enquiry came from, e.g. 'realestate.com.au'.
agent string string Agent email.
property_id string string Only enquiries about this property.
limit integer integer Maximum enquiries to return.
cursor string string Next page cursor from the previous call.

tools/call

JSON-RPC

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "vaultre_read",
    "arguments": {
      "operation": "list_enquiries",
      "arguments": {}
    }
  }
}

Example response

JSON

{
  "content": [
    {
      "type": "text",
      "text": "{ ... same JSON as structuredContent ... }"
    }
  ],
  "structuredContent": {
    "enquiries": [
      {
        "enquiry_id": "enq_80412",
        "status": "awaiting_review",
        "received_at": "2026-10-22T09:12:00+11:00",
        "source": "realestate.com.au",
        "department": "sales",
        "name": "Priya Nair",
        "email": "priya.nair@example.com",
        "mobile": "0400 000 123",
        "message": "Hi, is the open home on Saturday still on?",
        "property": "14 Wattle Street, Marrickville NSW 2204",
        "possible_duplicate": {
          "contact_id": "51377",
          "name": "Priya Nair",
          "matched_on": "email"
        }
      }
    ],
    "next_cursor": null
  },
  "isError": false
}

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