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Crexi automation · runs weekly

Email Crexi leads who opened your OM

A flyer or OM goes out on Tuesday and by Friday a dozen people have opened it. The warmest of them deserve a personal note about the tour, and finding them listing by listing in Activity History takes an afternoon.

Cotlet does it in your own Crexi account with list_my_listings, list_leads, get_lead and contact_leads, called by your AI agent, an n8n workflow or a script.

Hosted · nothing to install or maintain

Official options

Can Crexi do this on its own?

Crexi has no API for leads or messages (checked 12 Oct 2026). Pro members send messages by hand with Contact Leads in the property dashboard or in Lead Activity. Crexi Email Campaigns send marketing blasts to a recipient list, not a reply to the people who opened one document.

By hand

How you do it in Crexi today

  1. Open the menu at the top left, choose My Listings and select the sale, lease or auction listing.
  2. In the property dashboard click Leads in the left-hand menu, then All Leads, and click each lead to see the actions taken and latest activity.
  3. Click Contact Lead for one person, or Contact Leads at the top right for the whole property, filter by level of interest or industry role and click Next.
  4. Write the subject and message, add links, copy a colleague if needed and send.
  5. Crexi filters by interest and role but not by what the lead did, so picking out the OM openers and leaving out people you wrote to last week is done by reading each lead.

With an agent

How to email Crexi leads who opened your OM

Prompt

Email the investors who opened the OM on Oak Plaza Retail Center this week and invite them to the tour on Thursday at 10 am. Leave out brokers and anyone I already wrote to.
  1. 01

    Find the listing by name

    The agent matches the property you name against list_my_listings. When two listings share a street, it asks which one rather than writing to the wrong buyers.

  2. 02

    Keep only real document opens

    list_leads for that listing and week gives the candidates; get_lead shows each one's actions. Only leads with a document open in the window stay. Someone who just viewed the page is left for a later, lighter touch.

  3. 03

    Apply your exclusions

    Brokers are dropped unless you say otherwise. So is anyone the agent already contacted about this listing in the last 14 days, based on its own send log, because the Crexi help center describes no record in Contact Leads of who already got a message.

  4. 04

    Show the list and the draft first

    You see the names, companies and the message before anything leaves. contact_leads asks for your OK by default, and a second listing is a separate send with its own subject.

  5. 05

    Report who was left out and why

    The run ends with the excluded leads and the reason for each, so a high-interest broker or a lead without contact info is a decision you make, not one the agent hides.

What you get back

Example data

Oak Plaza Retail Center, 5 to 11 Oct 2026: 12 leads, 7 opened the OM.
Sent after your OK to 5 investors: Dana Whitfield (Northgate Capital), Marcus Reyes (Reyes Holdings) and 3 more.
Subject: Tour of Oak Plaza on Thursday at 10 am.
Left out: 1 broker (Harbor CRE Advisors), 1 investor written to on 3 Oct.
5 leads only viewed the page; no email sent.

Other ways to ask

  • Every Friday, list the leads who opened the OM on any of my listings this week and draft one email per listing for my OK.
  • Write to the high-interest investors on 120 Main St Suite 200 who did not open the OM yet and resend the link.
  • Send the price reduction on Oak Plaza to every lead who opened a document in the last 60 days, copying my partner.

Before you automate it

What Crexi allows, and what to know first

  • Crexi's help center lists contacting leads as a Pro member feature, both from a property dashboard (Leads > All Leads) and from the platform-wide Lead Activity page.
  • Crexi Contact Leads filters recipients by level of interest and industry role; the action a lead took is visible per lead, not as a filter.
  • Crexi messages to leads take a subject, links and a copied colleague, and the help center lists no attachment option, so an OM link comes from the listing page.
  • Crexi keeps per-lead notes in the Notes tab of the lead drawer, a place to record a follow-up by hand that the agent does not write to.

contact_leads asks for your OK by default. To run it weekly without you, switch confirmation off for that tool in your dashboard.

Sources: Crexi Help Center: Contact your leads · Crexi Help Center: Property overview dashboard · Crexi Help Center: Marketing portal walkthrough

REST

Call contact_leads from a script

curl

curl https://cotlet.dev/api/v1/crexi/contact_leads \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"lead_ids":["ld_4102","ld_4107"],"subject":"Tour of Oak Plaza on Thursday at 10 am","body":"Thanks for opening the OM on Oak Plaza Retail Center. We are touring the property Thursday at 10 am. Reply to reserve a spot."}'

Example response

{
  "status": "sent",
  "recipients": 2,
  "subject": "Tour of 120 Main St on Thursday"
}

MCP: add https://cotlet.dev/mcp/v1 with the same key; the tool is crexi_contact_leads. Example data.

Schedule it in n8n, Make, Zapier or cron

Tools

Crexi tools this automation uses

Cotlet Crexi tools used to email Crexi leads who opened your OM
Tool Parameters
list_my_listings type, status, limit, cursor
list_leads listing_id, interest, industry_role, since, cursor
get_lead lead_id
contact_leads lead_ids, subject, body, cc
All 13 Crexi tools with descriptions

Frequently asked questions

Why not use a Crexi email campaign?

A Crexi campaign is a marketing email that features up to 12 properties and goes to a list you enter, upload or save. It is built for reaching many prospects. Contact Leads replies to people who already engaged with your listing, which is what this follow-up needs.

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