Deactivate iSpring Learn accounts of leavers

1. An administrator opens the Users section and finds each person by name, login or email.
2. On the user's card the administrator clicks Change next to the user status, chooses Deactivate, and picks Deactivate now or Schedule deactivation with a date.
3. For many people, the administrator selects them in the Users list and chooses Deactivate, or sets Inactive in the Status column of an Excel import.
4. With Microsoft Entra ID sync, deleting the user there deactivates the iSpring Learn account, but without that sync the list is worked by hand.
5. A name that was typed wrong or an email with another spelling is simply not found, and nothing warns the administrator that a leaver stayed active.

Here are the emails of people who left this week. Deactivate their iSpring Learn accounts today, skip anyone who is an administrator, and tell me who was not found.

1. 01

   Match each email

   list_users runs with the email as query and status active. An address with no match goes on the not found list, and an address with two matches goes on a list for you, so the wrong person is never deactivated.

2. 02

   Skip the accounts you named

   The agent leaves out administrators and anyone you excluded in the prompt. The Account Owner cannot be deactivated at all, and a Department Administrator can deactivate only users in their own departments.

3. 03

   Choose now or a date

   With no date the agent deactivates today. With "on Friday" it passes deactivate_on, and iSpring Learn deactivates the account on that date; a scheduled deactivation can be cancelled in the app.

4. 04

   Deactivate in one call

   deactivate_users takes the whole list and waits for your OK by default. The accounts keep their statistics, so completed courses still show in reports.

5. 05

   Check the result

   The agent reads the users again with status inactive and confirms that each one is there. It reports anyone who is still active.

Leavers list: 6 emails
Deactivated 4, e.g. Maria Silva (Support), Jake Ortiz (Sales)
Not found 1: m.garcia@example.com
Skipped 1: Account Administrator, left for you

curl -X POST https://cotlet.dev/api/v1/ispring/users/deactivate \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"user_ids":["u_92b7c1","u_92b7c2"]}'

{
  "deactivated": 2,
  "scheduled_for": null,
  "users": [
    {
      "user_id": "u_92b7c1",
      "name": "Maria Silva",
      "status": "inactive"
    },
    {
      "user_id": "u_92b7c2",
      "name": "Jake Ortiz",
      "status": "inactive"
    }
  ]
}

MCP: add https://cotlet.dev/mcp/v1 with the same key; the call is ispring_write → deactivate_users. Example data.

• Enroll an iSpring Learn department in a course
• iSpring Learn (iSpring LMS) API and MCP server: every tool
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