Cancel a PushPress class and notify booked members

1. Open Schedule > Calendar in the Core dashboard and click the class that will not run.
2. Choose View Class, select all members or only some, and send the notice by SMS, email or both.
3. Back on the calendar, click the trash can icon and pick a scope: "This class only", "This class and all future classes on this day of the week" or "This class and all future classes in the series".
4. Repeat both steps for every other class that is off, such as the 8:00, 9:00 and 10:00 on a snow day.
5. The pain: every cancelled class means two separate actions, often done from a phone at dawn, and PushPress help confirms that deleting a class sends members no notice at all.

Saturday's 9:00 class is cancelled because Dana is sick. Text everyone booked, tell me who is on the waitlist, then cancel the class.

1. 01

   Pin down the classes

   The agent reads the calendar for the day named in the prompt with list_classes and matches the time and class name. On a closure day it takes every class still ahead that day. When two classes share a start time, say CrossFit and Open Gym at 9:00, it asks which one before going further.

2. 02

   Count who is affected

   For each matched class it pulls the roster with get_class_roster and counts the Reserved entries. PushPress help describes the class message as going to the members currently registered, so Waitlist names are listed for you to contact yourself. A class with nobody booked skips the message and goes straight to cancellation. A roster with members already Checked In means the class has started, so the agent stops and asks.

3. 03

   Draft one notice and show it

   It writes a text of 160 characters or less with the class, the time and what happens next (a makeup class, a rebooking link), plus a longer email when you asked for both. You see the draft and the count of registered members before anything goes out.

4. 04

   Message first, then cancel

   message_class_registrants runs for each class, and cancel_class follows only after the message reports sent. If a message fails, that class stays on the calendar and the agent names it, so no member loses the warning.

5. 05

   Use the narrowest scope

   The agent cancels a single date unless you said the slot is gone for good. A coach leaving the Tuesday 6:00 slot for good becomes this_and_future_weekday. The whole series is only cancelled when you say so in words.

Cancelled 3 classes on Sat 17 Oct 2026 (snow closure).
CrossFit 8:00, coach Dana: 9 reserved, SMS sent, class cancelled.
CrossFit 9:00, coach Dana: 3 reserved, SMS sent, class cancelled.
On the waitlists, not messaged, contact them yourself: Priya Nair (8:00), Leo Grant (9:00).
Open Gym 10:00: nobody booked, cancelled without a message.
Class credits go back automatically to the 12 reserved members, none were checked in.
Sunday classes left as they are. Tell me if the closure runs into Sunday.

• PushPress Core sends no notification of its own when a class is deleted from the calendar; members only hear about it from a message staff send.
• The Core trash can dialog offers three scopes: this class only, all future classes on the same weekday, or all future classes in the series.
• PushPress returns class credits automatically to members who were not checked in when their class is cancelled.
• PushPress help lists Core text messages as United States and Canada only, limited to 160 characters and outbound only, so members cannot reply to them.
• Core class emails are sent from themachine@pushpress.com, and member replies go to the customer service email in system settings or to the admin who sent the message.

message_class_registrants and cancel_class ask for your OK by default. To run it on a schedule without you, switch confirmation off for those tools in your dashboard.

Sources: PushPress Help: Calendar, edit and cancel classes · PushPress Help: Messaging members from Core

curl https://cotlet.dev/api/v1/pushpress/cancel_class \
  -H "Authorization: Bearer $COTLET_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"class_id":"cls_5120","scope":"this_class"}'

{
  "class_id": "cls_5120",
  "scope": "this_class",
  "status": "cancelled",
  "reservations_released": 3,
  "members_notified": false
}

MCP: add https://cotlet.dev/mcp/v1 with the same key; the tool is pushpress_cancel_class. Example data.

• Upgrade or downgrade a PushPress member plan
• Review PushPress no-shows and late cancels every week
• Pause a PushPress membership for injury or travel
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