Get call transcript

The full text of a recorded call, in order, with who said what.

GET https://cotlet.dev/api/v1/ringover/calls/{call_id}/transcript

read

Returns the Transcript tab of a call as lines in order, each with the speaker and a time offset in seconds. It works for calls with a recording where transcription is enabled for the team; any other call answers that no transcript exists. The text is as Ringover wrote it and may contain recognition errors.

Parameters

Parameters: get_call_transcript
NameTypeDescription
call_id string required string Call ID from list_calls.

Request

cURL
curl https://cotlet.dev/api/v1/ringover/calls/call_8c41d2/transcript \
  -H "Authorization: Bearer $COTLET_API_KEY"
Python
result = client.call("ringover", "get_call_transcript", {"call_id":"call_8c41d2"})
Node.js
const result = await cotlet.call('ringover', 'get_call_transcript', {"call_id":"call_8c41d2"});
CLI
cotlet call ringover get_call_transcript --data '{"call_id":"call_8c41d2"}'

Example response

JSON

{
  "call_id": "c_91e04a77",
  "lines": [
    {
      "speaker": "Sam Reyes",
      "at_seconds": 3,
      "text": "Thanks for calling, how can I help?"
    },
    {
      "speaker": "Dana Whitfield",
      "at_seconds": 6,
      "text": "Hi, I would like to know the price for five seats."
    },
    {
      "speaker": "Sam Reyes",
      "at_seconds": 14,
      "text": "Happy to show you. Does Thursday at 10 work for a demo?"
    }
  ]
}

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