List case updates

Read the Case Updates thread of one case.

GET https://cotlet.dev/api/v1/suitecrm/case-updates

read

Returns the thread in chronological order with the author, whether it is a user or a contact, the text and whether it is internal. Internal updates are included, because you can see them in SuiteCRM.

Parameters

Parameters: list_case_updates
NameTypeDescription
case_id string required string Case ID from list_records.
cursor string string Next page cursor from the previous call.

Request

cURL
curl "https://cotlet.dev/api/v1/suitecrm/case-updates?case_id=case_8c41d2" \
  -H "Authorization: Bearer $COTLET_API_KEY"
Python
result = client.call("suitecrm", "list_case_updates", {"case_id":"case_8c41d2"})
Node.js
const result = await cotlet.call('suitecrm', 'list_case_updates', {"case_id":"case_8c41d2"});
CLI
cotlet call suitecrm list_case_updates --data '{"case_id":"case_8c41d2"}'

Example response

JSON

{
  "case_id": "2b7e9c14-5a30-d8f6-41e2-9c0a7b3d5e18",
  "updates": [
    {
      "author": "Maria Silva",
      "author_type": "contact",
      "internal": false,
      "text": "The app still shows the old plan after the upgrade.",
      "created_at": "2026-10-22T21:14:00"
    },
    {
      "author": "Maya Chen",
      "author_type": "user",
      "internal": true,
      "text": "Checked billing, plan is correct, cache issue.",
      "created_at": "2026-10-23T08:02:00"
    }
  ],
  "next_cursor": null
}

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