List case updates
Read the Case Updates thread of one case.
GET https://cotlet.dev/api/v1/suitecrm/case-updates
read
Returns the thread in chronological order with the author, whether it is a user or a contact, the text and whether it is internal. Internal updates are included, because you can see them in SuiteCRM.
Parameters
| Name | Type | Description |
|---|---|---|
| case_id string required | string | Case ID from list_records. |
| cursor string | string | Next page cursor from the previous call. |
Request
curl "https://cotlet.dev/api/v1/suitecrm/case-updates?case_id=case_8c41d2" \
-H "Authorization: Bearer $COTLET_API_KEY" result = client.call("suitecrm", "list_case_updates", {"case_id":"case_8c41d2"}) const result = await cotlet.call('suitecrm', 'list_case_updates', {"case_id":"case_8c41d2"}); cotlet call suitecrm list_case_updates --data '{"case_id":"case_8c41d2"}' Example response
{
"case_id": "2b7e9c14-5a30-d8f6-41e2-9c0a7b3d5e18",
"updates": [
{
"author": "Maria Silva",
"author_type": "contact",
"internal": false,
"text": "The app still shows the old plan after the upgrade.",
"created_at": "2026-10-22T21:14:00"
},
{
"author": "Maya Chen",
"author_type": "user",
"internal": true,
"text": "Checked billing, plan is correct, cache issue.",
"created_at": "2026-10-23T08:02:00"
}
],
"next_cursor": null
}