Reply in live chat
Send a message to a visitor in a live chat as an operator.
POST https://cotlet.dev/api/v1/tidio/conversations/{conversation_id}/replies
write Confirm
Posts a message in a live chat conversation as you, and the visitor sees it in the chat widget. It cannot be unsent. By default you confirm each call; you can switch that off for this tool.
Parameters
| Name | Type | Description |
|---|---|---|
| conversation_id string required | string | Conversation ID from list_conversations. |
| body string required | string | Message text. |
Request
curl -X POST https://cotlet.dev/api/v1/tidio/conversations/conversation_8c41d2/replies \
-H "Authorization: Bearer $COTLET_API_KEY" \
-H "Content-Type: application/json" \
-d '{"body":"body"}'result = client.call("tidio", "reply_in_conversation", {"conversation_id":"conversation_8c41d2","body":"body"})const result = await cotlet.call('tidio', 'reply_in_conversation', {"conversation_id":"conversation_8c41d2","body":"body"});cotlet call tidio reply_in_conversation --data '{"conversation_id":"conversation_8c41d2","body":"body"}'Example response
{
"conversation_id": "cv_5a21",
"status": "sent"
}