Get a customer or lead
Get one contact with its addresses and activities.
MCP tool method_crm_read → get_customer
read
Returns the billing and shipping addresses, assigned user, tags, balance and the open and closed activities of the contact. For a lead it also returns the lead status, rating and source. It does not return payment card data.
Parameters
| Name | Type | Description |
|---|---|---|
| contact_id string required | string | Contact ID from list_customers. |
tools/call
{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "method_crm_read",
"arguments": {
"operation": "get_customer",
"arguments": {
"contact_id": "contact_8c41d2"
}
}
}
}Example response
{
"content": [
{
"type": "text",
"text": "{ ... same JSON as structuredContent ... }"
}
],
"structuredContent": {
"contact_id": "C-2041",
"name": "Ortega Kitchens",
"type": "customer",
"email": "billing@ortega-kitchens.example",
"assigned_to": "Dana Whitfield",
"balance": 4800,
"open_activities": [],
"closed_activities": [
{
"activity_id": "A-9012",
"type": "Call",
"status": "Completed",
"start": "2026-10-02T10:00:00Z"
}
]
},
"isError": false
}